Brand Certified
United States Postal Service
2.7(209 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
21701 Stevens Creek Blvd, Cupertino, CA
95014, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 21701 Stevens Creek Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
21701 Stevens Creek Blvd, Cupertino, CA
95014, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.7
209 reviews
5 stars
70
4 stars
16
3 stars
14
2 stars
6
1 star
103
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Many customers reported rude and unhelpful behavior from staff, with specific mentions of yelling and condescension.
Service Efficiency
Customers experienced long wait times and slow service, with some noting that the staff seemed overwhelmed and poorly managed.
Positive Experiences
A few employees, particularly Alex and Nancy, received praise for their helpfulness and professionalism, indicating that there are some positive interactions.
Mismanagement Issues
Several reviews highlighted issues with mismanagement, including incorrect information given by staff and problems with package handling.
- FWForest WuFeb 10, 20261.0Staff is useless (especially someone named Sai) and they also give incorrect information. Then they blame the resident that they're doing things incorrectly. As a former federal employee, I'm embarrassed by this level of mismanagement. Retraining is needed and new staff need to be brought in. I'm sure there are still some helpful staff but I haven't interacted with any yet.
- FFFarahFeb 5, 20265.0I want to express something that goes far beyond a simple review, because Alex at the postal service desk has truly made a difference in my life. Every time I’ve walked through those doors, she has met me with patience, kindness, and a level of understanding that you don’t often find in customer service — or anywhere, really. Alex isn’t just good at her job. She brings heart into it. She sees people. She listens. She treats you like a human being, not just the next person in line. Even on the busiest, most stressful days, she stays calm, warm, and genuinely caring. That kind of presence can turn a frustrating errand into a moment of relief. She’s a hardworking woman who shows up with grace, strength, and compassion. And that matters. It matters more than she probably realizes. People like Alex make the world feel a little lighter, a little kinder, and a lot more human. I’m truly grateful for every interaction I’ve had with her. She deserves recognition not just for doing her job well, but for doing it with a heart that shines through every single time.
- PFP FFeb 4, 20261.0Very slow and rude personnel
- LLLeo LuJan 24, 20261.0very bad
- CCChristineJan 2, 20261.0I can't recall if there's been a genuinely pleasant experience with the service here. The prepaid parcel drop-off machine is convenient and often less stressful than getting help with the desk but doesn't always work properly. It took my package today seemingly without scanning it and didn't give me a receipt. Note to self to play around with the machine a bit first to check that it is working before dropping off your package.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the USPS location at 21701 Stevens Creek Blvd?
The USPS at 21701 Stevens Creek Blvd offers mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can also provide passport photos by appointment.
Do I need an appointment for passport services at this USPS?
Yes, most passport services require scheduling an appointment through the online scheduler; limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 21701 Stevens Creek Blvd?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 10:00 AM to 1:00 PM, and closed on Sundays.
How can I reserve a PO Box at this USPS location?
You can reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm and then complete your setup in person with valid ID.
Are PO Boxes at this Post Office accessible after regular business hours?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary. Contact the location for exact times.
What nearby educational centers can I visit before or after my visit to USPS?
Nearby options include HS Tutoring for test preparation, La Premiere French Academy for language learning, and Legend College Preparatory for K-12 education.
Are there dining options close to the USPS location at Stevens Creek Blvd?
Yes, nearby restaurants include Thai Bangkok Cuisine, Wise Sons Deli, and Proposition Chicken, perfect for grabbing a meal before or after your visit.
Where can I get a coffee or quick drink near the USPS location?
Starbucks, located nearby, is a convenient place for coffee or smoothies before heading to the Post Office.
What fitness or wellness facilities are near the USPS at Stevens Creek Blvd?
Nearby wellness options include Elite Taekwondo Center for martial arts and More Mobility Massage for massage therapy and nail services.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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