Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 21701 Stevens Creek Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
21701 Stevens Creek Blvd, Cupertino, CA
95014, United States
Hours
Reviews
2.8
199 reviews
5 stars
68
4 stars
16
3 stars
14
2 stars
5
1 star
96
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several specific complaints about individual employees being disrespectful and dismissive.
Efficiency
While some customers experienced quick and efficient service, many others noted long wait times and slow processing, particularly for passport applications.
Mixed Experiences
Feedback varied widely, with some customers praising specific employees for their helpfulness, while others had negative experiences with the same staff.
Package Handling
Numerous complaints were made about lost or mishandled packages, with customers expressing frustration over the lack of accountability and tracking.
Facility Management
Several reviews indicated issues with the overall management of the post office, including disorganization and inadequate training of staff.
- KHKent HinksOct 15, 20253.0Its alright. Not coming here often, but when I do it goes well.
- HVHamsa Shwetha VenkataramOct 1, 20255.0Alexis was amazing in helping us with our baby's passport pictures and application! She was efficient in the paperwork.
- DGDana GilgenSep 9, 20255.0This is one of the better Post Offices! Friendly Service and I appreciate that my packages arrive on time. I always enjoy working with Demtrious!!
- MRm rAug 19, 20251.0This place is bad, like really terrible. Employees are actively not good at their job. I was expecting a package 8/16. The carrier out on delivery decided they couldn’t read the address and shipped it back. The infamous words no one ever wants to see on their tracking: ‘return to sender.’ Last scanned location: Cupertino, ca. Went to the post office Monday morning 8/18 to see if I could just collect the package myself. Because we all know the post isn’t open on Sunday so chances are it’s still there right? Wrong. Clerk was dismissive and unkind. “It was retuned to sender!” “Yes, I understand that but why?” I ask. “Address was missing apt number.” Okay, I find that hard to believe as it was a printed label but sure. I ask, “do you have a photo?” “No!”, okay so no proof? “Do you know where it is currently located?” “It is being returned!” Clerk says. Right I understand that, but you have to have some way of Telling me where it is exactly as it makes its return trip, right? “No! It is being returned!” He says. *facepalm* They tell me I have to wait for it to travel all the way back across the country, and have the sender ship it again. Ridiculous. Hey USPS/ Cupertino, why don’t you hold the package for 24hrs and mark it pickup at post office before sending it across the country? Why isn’t there any way for me to see its current location and progress as it gets sent back? Why is your Cupertino location so bad at answering a simple question, Where. Is. My. Package!? Something’s fishy. The fact that you can’t tell me where it is after being RTS’d is extremely strange. If the package doesn’t show up back to the sender by the end of the week I’m contacting the postmaster general for mail theft investigation.
- FYFeng YuAug 10, 20251.0Staff were extremely rude during my visit. I won’t be coming back.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the USPS location at 21701 Stevens Creek Blvd?
The USPS at 21701 Stevens Creek Blvd offers mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can also provide passport photos by appointment.
Do I need an appointment for passport services at this USPS?
Yes, most passport services require scheduling an appointment through the online scheduler; limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 21701 Stevens Creek Blvd?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 10:00 AM to 1:00 PM, and closed on Sundays.
How can I reserve a PO Box at this USPS location?
You can reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm and then complete your setup in person with valid ID.
Are PO Boxes at this Post Office accessible after regular business hours?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary. Contact the location for exact times.
What nearby educational centers can I visit before or after my visit to USPS?
Nearby options include HS Tutoring for test preparation, La Premiere French Academy for language learning, and Legend College Preparatory for K-12 education.
Are there dining options close to the USPS location at Stevens Creek Blvd?
Yes, nearby restaurants include Thai Bangkok Cuisine, Wise Sons Deli, and Proposition Chicken, perfect for grabbing a meal before or after your visit.
Where can I get a coffee or quick drink near the USPS location?
Starbucks, located nearby, is a convenient place for coffee or smoothies before heading to the Post Office.
What fitness or wellness facilities are near the USPS at Stevens Creek Blvd?
Nearby wellness options include Elite Taekwondo Center for martial arts and More Mobility Massage for massage therapy and nail services.