The UPS Store

3.4
326 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4646 in Cupertino offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Stevens Creek Blvd And De Anza Blvd (Next To Tj Maxx / Homegoods).

Details

  • DeliveryNot available

Location

The UPS Store
20660 Stevens Creek Blvd, Cupertino, CA
95014, United States

Hours

Reviews

3.4
326 reviews
5 stars
180
4 stars
14
3 stars
2
2 stars
9
1 star
121

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and efficient, with many customers highlighting individual employees like Ritu for exceptional service.

Efficiency

Customers frequently mention quick service for shipping and notary services, with many noting a fast and smooth experience during their visits.

Convenience

The store's location is praised for its accessibility and convenience for returns, especially for Amazon packages, making it a preferred choice for many.

Mixed Experiences

While most reviews are positive, there are some complaints regarding specific incidents of poor service, particularly related to notary services.
  • JY
    Jae Yoo
    2 days ago
    1.0
    They will try to nickel and dime you every time you are there. Makes a simple return longer and more stressful than it needs to be.
  • AW
    Alexander Wang
    4 days ago
    5.0
    The gentleman at the counter was very helpful late evening on 1/6/26 and went above and beyond.
  • NW
    Nicholas Won
    Dec 27, 2025
    5.0
    Good store, nice people, Ritu was kind, fast, and efficient when I was shipping something, much appreciated 🙏😌
  • AT
    Angeline Tran
    Dec 27, 2025
    5.0
    The two ladies working were so patient and accommodating for me! They are so sweet. Will come to this location again 😊
  • AA
    autodriver
    Dec 23, 2025
    1.0
    ridiculous service. here is the whole story. walk in and want to drop 2 return packages this evening at 6pm. I intentionally left them open since last time my sealed package got opened for security check when i dropped it in this ups. The lady in front told me although I already had the return shipping labels, but I need to pay $1 adhesive tape fee for each package. I feel confused and said "why there is no such fee for other store?" she replied "different store has different policy". after a silence, she said she can let the first package free and charge $1 for the 2nd package, before I said ok, she confirmed with her old manger and the old manager said the store had to charge $2 for taping two packages.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Cupertino offer?

The UPS Store in Cupertino offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.