United States Postal Service

2.2
163 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 6695 Green Valley Cir to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6695 Green Valley Cir, Culver City, CA
90230, United States

Hours

Reviews

2.2
163 reviews
5 stars
37
4 stars
10
3 stars
6
2 stars
5
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several experiences highlighting poor attitudes and lack of urgency.

Long Wait Times

Numerous reviews mentioned long lines and slow service, often with only one employee working during busy hours.

Cleanliness and Facilities

Some customers appreciated the cleanliness and modern facilities, while others noted issues with the self-service machines being out of order.

Lost Packages

Several reviews expressed frustration over lost packages and inadequate tracking or assistance in resolving issues.

Mixed Experiences

While some customers had positive interactions and praised specific employees, the overall sentiment leaned towards dissatisfaction.
  • EH
    Erica Harper
    Dec 27, 2025
    1.0
    Tampered with mail. Took it out of box and didn't follow proper protocol, leaving a note or bringing it to the post office. Improper handling of mail and will be investigated where the mail went. When you try to file complaint you are sent to an automated service. After days of reaching out and not hearing a response, I was finally told the mail was returned. All was not returned to sender and that was spiteful for carrier to assume it should be returned to begin with! Do better if you are going to work as a mail carrier.
  • SH
    Save Fox Hills Fox Hills
    Dec 19, 2025
    5.0
    Great place. Postal staff very nice.
  • MM
    Maria Martinez
    Dec 2, 2025
    1.0
    Worst Post office ever! 1 employee and takes her sweet time to go back and forth and then some african american lady came out after so long to “help” but when i told her i just needed to drop off my box with no receipt because i had to go she’s like leave it there! Were all the ppl come in and out of line and can easily grab it. She had such a nasty attitude. If she dont like her job she shouldn’t be working there period.
  • BL
    Blanca Lanzeni
    Nov 4, 2025
    1.0
    The worst and bad service there is always 1 person attending badly and talking with his co-workers and the line waiting..!!
  • SD
    Sandro Dundua
    Oct 23, 2025
    1.0
    Literally one of the worst locations in the whole Culver City area. On non holiday, during 1-2pm on a regular Thursday they shut down their counter services with simple message of “out on lunch” with no time indicator on when they’ll reopen or anything at all. No notice outside of the store either. I send packages from all around Los Angeles area and I have never ever seen post office closed this way with no notice or care. I’ll be separately reporting this to USPS customer service. Avoid if possible.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.