The UPS Store

Reviews

• EB

  Eddie Baltazar

  Dec 29, 2025
  5.0
  ⭐⭐⭐⭐⭐ Exceptional Service and Outstanding Customer Care This was my first time shipping a delicate and high-value item, and I could not have asked for a better experience. The owner, Sam, personally assisted me and made the entire process seamless, stress-free, and professional from start to finish. He took the time to answer all of my questions, explained the process clearly, and ensured my item was packed with the utmost care and precision. I left feeling completely confident that my shipment would arrive safely and on time. What truly sets this UPS Store apart is the level of service. I had no idea how easy and efficient the process could be! Simply bring your item in, and they handle everything with expertise and attention to detail. My wife brings in Amazon returns when we have defective items and she’s consistently in and out in under five minutes. The efficiency is impressive!!! Overall, this location delivers exceptional customer service, professionalism, and reliability. You can genuinely tell they care about doing the job right. I highly recommend this UPS Store to anyone looking for trustworthy, high-quality service. Highly recommend!!!
• KS

  Kathleen Sweeney

  Sep 30, 2025
  5.0
  She was nice, pleasant and listened to what I needed, would recommend to family and friends.
• RB

  Rebecca Barbosa

  Aug 22, 2025
  5.0
  I've always been treated with respect and attention to my needs each time I've entered this UPS Store. The owner always greets me, and the young staff is knowledgeable and friendly. I prefer going here before any other means of shipping or mailing. Keep up the great work!
• JG

  Jasmine Gutierrez

  Jan 13, 2024
  1.0
  This location has always been helpful with Amazon returns very easy transaction. I went today and the employee told me to use the computer and didn’t explain what to do. I had already sent the labels to the usual email for faster transaction and now I paid for just trying to figure out how to do my own label. The time expires before completing anything and got nothing from it and still got charged! I will no longer be using UPS form of returning Amazon packages. The whole point of going is to get help and having my purchase retuned. It was a waste of time and money. I ended the session after 5 minutes and my account show they are charging me $20 when I left it show $3 this is a rip off.
• VV

  vmd

  May 28, 2020
  5.0
  Quick drop off dude greeted me as he helped someone else I took notice. Good stuff.

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