United States Postal Service

2.3
134 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2230 Fairview Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2230 Fairview Rd, Costa Mesa, CA
92627, United States

Hours

Reviews

2.3
134 reviews
5 stars
35
4 stars
9
3 stars
3
2 stars
5
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling disrespected and poorly treated.

Delivery Issues

Customers frequently reported problems with mail delivery, including lost packages and incorrect deliveries.

Mixed Experiences

While many reviews were negative, a few customers mentioned positive interactions with specific employees, indicating inconsistency in service quality.

Long Wait Times

Several customers expressed frustration with long wait times and slow service at this location.
  • NS
    Natalie Sollock
    Jan 5, 2026
    5.0
    I like this post office. The people are nice and the line moves quickly. It’s my regular choice.
  • CC
    C C
    Jan 3, 2026
    5.0
    Shout out to Chris for your help! I really appreciate it!
  • LJ
    lucas james
    Dec 8, 2025
    1.0
    THE WORST POST OFFICE! UNPROFESSIONAL! Terrible!
  • SH
    sophie harris
    Nov 21, 2025
    2.0
    I was nearly brought to tears from my experience here. There is an Asian man that works at the counter, and his service is HORRIBLE! I came up to the counter with a question regarding my package due to it being sent to a military base, and he treated me extremely poorly and didn’t help me. I’m not sure if it was because of my race or what, but I was sent back in line and was clueless, having to figure out what to do. I did have to purchase a role of packing tape with him, and at the end of the transaction it asks for a rating on the service of the worker; he reached across and picked the highest rating before I had a chance. This is not the first time he has done thing when going to this location. Luckily, I was helped by a woman, Chris, with my package and she was extremely gracious, helpful, and kind. She expressed frustration towards him as well. I am so hurt by this man’s behavior and I want to avoid ever having to work with him again.
  • KM
    Kurt Mulville
    Nov 8, 2025
    1.0
    No drive thru as indicated.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.