United States Postal Service

1.8
271 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1941 California Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1941 California Ave, Corona, CA
92877, United States

Hours

Reviews

1.8
271 reviews
5 stars
39
4 stars
11
3 stars
12
2 stars
12
1 star
197

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Customers frequently reported long wait times due to being understaffed, often with only one employee available to assist a large number of customers.

Customer Service

Many reviews highlighted poor customer service, with staff described as rude, unhelpful, and lacking accountability.

Mail Handling Problems

Numerous complaints were made regarding lost or misdelivered mail, as well as issues with mailbox rentals and package deliveries.

Service Speed

Customers consistently noted that service was extremely slow, with long lines and delays in processing mail and packages.

Mixed Experiences

While many reviews were negative, a few customers did mention positive interactions with specific staff members who provided helpful service.
  • AP
    AOM Properties
    Oct 30, 2025
    1.0
    They didn't place my mail in the mailbox that I rented from them for over 6months. Each time I questioned this they said "no mail has been sent to you" Oddly when I did get my mail, 7 months later, I found out I missed a court hearing (notification never was placed in the box) and a judgment was filed. They said they would give me 6 months free rental which mirrored the 6 months of no mail. No accountability and they simply no one is holding them accountable!!!
  • SJ
    Sherry Jansen
    Oct 25, 2025
    1.0
    only one elderly lady working the counter with 50 people in line is ridiculous and she’s a slow as molasses
  • MM
    M.
    Oct 14, 2025
    1.0
    A few years ago, I would have rated the U.S. Post Office 5 stars, but not anymore. The 1-800 number is no help at all, and the customer service at the local office has become very rude and unprofessional. Very disappointing experience.
  • JO
    Jay Oz
    Sep 16, 2025
    1.0
    Understaffed Line barely moves. You spend 30 min to ship or pick up something. Ridiculous
  • JK
    Joe Komorowski
    Sep 8, 2025
    1.0
    This post office branch is an absolute disaster. The govt should just pull the funding from this place and fire every person in it. It’s never staffed correctly, the staff that is there is terrible. People waiting over an hour to pickup mail only to be told “I can’t do pickups, I’m the only one here” yet the manager was just in the lobby having a good old time with an acquaintance. This might be the single worst postal building in the entire network. Don’t go to this place unless you absolutely have to and are willing to give up an hour of your day to maybe get what you need, maybe.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.