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Visit your local Post Office™ at 1941 California Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Customers frequently reported long wait times due to being understaffed, often with only one employee available to assist a large number of customers.
Customer Service
Many reviews highlighted poor customer service, with staff described as rude, unhelpful, and lacking accountability.
Mail Handling Problems
Numerous complaints were made regarding lost or misdelivered mail, as well as issues with mailbox rentals and package deliveries.
Service Speed
Customers consistently noted that service was extremely slow, with long lines and delays in processing mail and packages.
Mixed Experiences
While many reviews were negative, a few customers did mention positive interactions with specific staff members who provided helpful service.
AP
AOM Properties
Oct 30, 2025
1.0
They didn't place my mail in the mailbox that I rented from them for over 6months. Each time I questioned this they said "no mail has been sent to you" Oddly when I did get my mail, 7 months later, I found out I missed a court hearing (notification never was placed in the box) and a judgment was filed. They said they would give me 6 months free rental which mirrored the 6 months of no mail. No accountability and they simply no one is holding them accountable!!!
SJ
Sherry Jansen
Oct 25, 2025
1.0
only one elderly lady working the counter with 50 people in line is ridiculous and she’s a slow as molasses
MM
M.
Oct 14, 2025
1.0
A few years ago, I would have rated the U.S. Post Office 5 stars, but not anymore. The 1-800 number is no help at all, and the customer service at the local office has become very rude and unprofessional. Very disappointing experience.
JO
Jay Oz
Sep 16, 2025
1.0
Understaffed
Line barely moves.
You spend 30 min to ship or pick up something. Ridiculous
JK
Joe Komorowski
Sep 8, 2025
1.0
This post office branch is an absolute disaster. The govt should just pull the funding from this place and fire every person in it.
It’s never staffed correctly, the staff that is there is terrible. People waiting over an hour to pickup mail only to be told “I can’t do pickups, I’m the only one here” yet the manager was just in the lobby having a good old time with an acquaintance.
This might be the single worst postal building in the entire network.
Don’t go to this place unless you absolutely have to and are willing to give up an hour of your day to maybe get what you need, maybe.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service located at 1941 California Ave?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo. You should complete and print your passport application form before your visit.
Do I need an appointment for passport services at this location?
Most Post Offices require you to schedule a passport appointment online as they have set hours. Limited walk-in hours may be available at select locations.
Does this location provide passport photo services and what is the cost?
Passport photo services are available by appointment and the current fee for a passport photo at USPS is $15.
What are the operating hours of this Post Office?
The Post Office is open Monday to Friday from 8:30 AM to 5:30 PM, Saturdays from 9:00 AM to 3:00 PM, and is closed on Sundays.
How can I reserve a PO Box at this location?
You can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. After reserving, you'll need to complete your setup in person with two valid IDs and your application.
Can I access my PO Box after Post Office hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this local Post Office for their specific lobby access hours.
Which nearby place can I visit if I want to grab a quick bite before or after my visit?
Kona Ice, a fast food restaurant and food truck nearby, is a good option for a quick snack before or after visiting the Post Office.
Are there any nearby legal services close to the Post Office for employment or family law?
Yes, Kowalski Employment Law Corporation and Holstrom, Block and Parke provide employment and family legal services nearby for your convenience.
Can customers combine their trip to the Post Office with a visit to animal services?
Yes, Audrey's Safe Haven for Dogs Rescue Center is nearby, offering pet adoption and services, making it a good stop if you're interested in animals while in the area.