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Brand Certified

United States Postal Service

1.9
(292 reviews)

Business Details

414 W Grand Blvd, Corona, CA
92878, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 414 W Grand Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
414 W Grand Blvd, Corona, CA
92878, United States

Hours

Reviews

1.9
292 reviews
5 stars
52
4 stars
11
3 stars
11
2 stars
10
1 star
208

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with specific complaints about certain employees being disrespectful and unprofessional.

Long Wait Times

Frequent mentions of long lines and slow service, with customers often waiting over 30 minutes to be served.

Mixed Experiences

While some customers had positive interactions with specific employees, the overall sentiment leans towards dissatisfaction with service quality.

Understaffing Issues

Numerous reviews highlighted that the location is often understaffed, contributing to delays and poor customer experiences.
  • MP
    Mayur Patel
    5 days ago
    5.0
    Elvira at this post office was very friendly and extremely helpful. She took the time to answer my questions and made the process smooth and easy. There was a long line, but she handled everything professionally and with a great attitude. Really appreciate her customer service!
  • CR
    Carmen Ramirez
    Feb 2, 2026
    1.0
    Dear Postal Workers trust me we’re not trying to make your job harder be thankful that people like me n family have manners and respect beacuse 75% of in these location have the worst attitude and sucking costumer service in the times were in you be grateful that people still want to purchase and obtain services from here I would like the supervisors and the employees analyze that your business is running thank goodness that you’re to still have a job by the looks of it now I see why most of the post offices here in corona have 1 star if anything else less today was not a good experience for my son from one of the post office tellers and making feel practically in his words dumb because you’re lack of knowledge and professionalism when it comes down to lost packages hopefully y’all receive better exercising in costumers service I would like to know how to direct my self to a supervisor as well thank you
  • RM
    Robert Miller
    Jan 26, 2026
    1.0
    Terrible customer service, I requested my package for customer pickup and they keep telling the currier took it anyways and to come back the next day which I've attempted several times. I asked what I did wrong and they said I didn't do anything wrong. They told me to call 8:30am Monday morning and it's been ringing and disconnecting every time I call. Why is this system so broken?
  • DT
    deniz toughian
    Jan 13, 2026
    1.0
    So rude people and unhelpful one work here in this office , shame on such employees
  • LP
    Luxury Tax Prep
    Jan 12, 2026
    1.0
    Omg I am MORTIFIED at these reviews. I was coming to leave my HORRIFIC review of this location but 200+ other people have already had a similar experience with the same two nasty reps for years. I would NEVER advocate for the loss of income to anyone but the people who were working on Saturday (1/10/26) at 2-3 PM need to be fired IMMEDIATELY. They are extremely lazy, rude, and disrespectful. I had to literally call the police on these crazy people for them to do their jobs. And now I'm scared because of how many people have lost packages/mail. But the lady REFUSED to give me my items back that she attached certified receipts to (I hadn’t paid yet and requested my mail back once I told her I was calling the police). I ended up paying because they refused to open the doors if I didn’t. If anything goes wrong with my client's tax returns you guys will have a MAJOR problem on your hands. You need to do better.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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