United States Postal Service

1.9
283 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 414 W Grand Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
414 W Grand Blvd, Corona, CA
92878, United States

Hours

Reviews

1.9
283 reviews
5 stars
51
4 stars
10
3 stars
10
2 stars
11
1 star
201

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly at the passport service counter.

Staffing Issues

Frequent complaints about being understaffed, leading to long wait times and poor service.

Mixed Experiences

While some customers had positive interactions with specific employees, many others had negative experiences, indicating inconsistency in service quality.

Operational Problems

Issues with package handling, delivery, and lack of communication regarding services led to customer frustration.

Facility Conditions

The location is often crowded and disorganized, contributing to a negative customer experience.
  • TR
    Tita Rojas
    Nov 16, 2025
    1.0
    BY far the Worse customer service! I went to pick up a package had me waiting for a manager. "°Manager" took more than 30 min to look for my package. When I asked to speak to manager. I was told they couldn't find my pKG they would call me. When I asked who would be calling me they told me one of 3 managers. NO NAME GIVEN! Needless to say I never got a call. And all this happened because Arturo one of the clerk was not there. Arturo is the only clerk who will have a smile on his face and looks like he enjoys his job! He gets things done and even when I accidentally put a sad face on his survey he smiled and said that's ok. Please give Arturo a raise, his smile makes up for all the angry faces. Especially of the lady in the left who always goes on break to avoid helping me and leaves everything to Arturo!
  • LM
    Layla Moore
    Nov 14, 2025
    1.0
    terrible. line out the door. i just need to pick up my mail as the box is broken and i’ve been waiting over 30 minutes. currently in line. they need to get it together as this is absolutely ridiculous and happens every time i come in here.
  • DS
    Dee S.
    Nov 12, 2025
    1.0
    Worst post office ever. Rude workers, and lazy! They don’t even pick up customers pickups that’s how lazy they are!
  • AR
    Aundrea Rivera
    Nov 10, 2025
    2.0
    Although the lines are ridiculously long. Crystal had great customer service. She was attentive and very helpful to my needs.
  • CM
    Chad Morgan
    Oct 23, 2025
    5.0
    My experience at this location was excellent! Benny was extremely helpful and friendly - I had to return some clothing items and he helped me pick the right packing (saving me money) and scanned my return labels for me. Unfortunately, most of us don’t exactly like having to visit a USPS office, but I’d definitely recommend this location.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.