United States Postal Service

2.5
162 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2121 Meridian Park Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2121 Meridian Park Blvd, Concord, CA
94520, United States

Hours

Reviews

2.5
162 reviews
5 stars
49
4 stars
9
3 stars
9
2 stars
3
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report rudeness and unprofessional behavior.

Delivery Issues

Numerous complaints about misdelivered packages, lost mail, and poor tracking systems, leading to frustration among customers.

Passport Services

Passport services received positive remarks for efficiency and helpfulness, although some customers experienced issues with appointment scheduling.

Staffing Problems

Many reviews indicate a need for more staff during peak hours to reduce wait times and improve service.
  • MM
    Melissa Menez
    2 days ago
    1.0
    Excellent post office if you don't want to receive your mail/packages on time or at all. 10/10 recommend for all your mail black hole needs. Order something online? Need it by a specific date? This is the perfect place to avoid. Do yourself a favor and use a friend's address in a different town, then you *might* get your packages on time.
  • DW
    Dan Wasson
    Dec 23, 2025
    5.0
    The absolute best passport staff in America. Make an appointment it’s so easy! Or be there at 9am MWF and beat the rush if you want to walk in.
  • IM
    Inna Maleeva
    Oct 16, 2025
    1.0
    Are they scan packages dropped after hours or they just steal them ?!
  • HD
    Howdy Do
    Oct 14, 2025
    1.0
    Crappy service. Lazy employees. Guess what they say is true, " Government run services sucks."
  • KH
    Kari H
    Sep 28, 2025
    5.0
    We have a PO box here and all the postal workers know us by now. They are all great.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.