United States Postal Service

2.5
160 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 2121 Meridian Park Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2121 Meridian Park Blvd, Concord, CA
94520, United States

Hours

Reviews

2.5
160 reviews
5 stars
48
4 stars
9
3 stars
9
2 stars
3
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, many customers report rudeness and unprofessional behavior from staff.

Delivery Issues

Numerous complaints about misdelivered packages, lost mail, and poor tracking systems, leading to frustration among customers.

Long Wait Times

Customers frequently mention long lines and slow service, particularly during peak hours, indicating a need for more staff.

Passport Services

Passport processing receives positive remarks for efficiency and helpful staff, although some customers experienced issues with appointment scheduling.

Communication Problems

Many customers express frustration over the inability to reach the post office by phone, with reports of calls going unanswered.
  • IM
    Inna Maleeva
    Oct 16, 2025
    1.0
    Are they scan packages dropped after hours or they just steal them ?!
  • HD
    Howdy Do
    Oct 14, 2025
    1.0
    Crappy service. Lazy employees. Guess what they say is true, " Government run services sucks."
  • KH
    Kari H
    Sep 28, 2025
    5.0
    We have a PO box here and all the postal workers know us by now. They are all great.
  • GW
    Gregory White
    Sep 15, 2025
    5.0
    fast service, no queues, this happens rarely)
  • RC
    Rashad Chambers
    Aug 18, 2025
    1.0
    They claimed they attempted to deliverer my certified mail. That was a lie. Then they didn't deliverer it the next business day. Horrible for certified mail service!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.