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Brand Certified

United States Postal Service

2.5
(168 reviews)

Business Details

2121 Meridian Park Blvd, Concord, CA
94520, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2121 Meridian Park Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2121 Meridian Park Blvd, Concord, CA
94520, United States

Hours

Reviews

2.5
168 reviews
5 stars
49
4 stars
9
3 stars
9
2 stars
3
1 star
98

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported significant problems with package deliveries, including lost packages, misdeliveries, and delays.

Customer Service

Feedback on customer service was mixed; while some employees were praised for their helpfulness, many reviews highlighted rudeness and unprofessional behavior from staff.

Passport Services

The passport service received positive remarks for efficiency and helpful staff, although some customers noted the need for better appointment management.

Long Wait Times

Customers frequently mentioned long wait times both in-store and on the phone, indicating a need for more staff during peak hours.
  • LB
    Larry Brown
    Feb 16, 2026
    1.0
    Ts is crazy where my package supervisor needs shut this place down nothing has arrived it been 4 weeks
  • BB
    Bianca Britt
    Feb 16, 2026
    1.0
    I took 3 hour ride there the lady said she don't know idea where my package just ignorant 😒 I ordered something over 700$ nothing came no tracking available
  • JJ
    Joblow Joblow
    Feb 16, 2026
    1.0
    Nahh my package never arrived who ever own this place need hired new people i paid over 7000 dollars for nothing this is bs
  • JB
    James Brown
    Feb 16, 2026
    1.0
    Find new job yall are lazy should not be working where my package it been 8 months nothing came
  • RO
    Rach Oneill
    Feb 5, 2026
    1.0
    Two days worth of mail has come up missing, a package and my W-2s. USPS stated these were delivered into a mailbox (but not mine). when I requested an investigation, they said to check with my neighbors, which makes no logical sense. These were not delivered to my door. This just proves they’ve not really done any type of investigation to find out why peoples mail is coming up missing, there is no accountability.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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