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Staples

3.7
(159 reviews)
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Business Details

4498 Treat Blvd., Concord, CA
94521, United States
(925) 609-1014
https://stores.staples.com/ca/concord/4498-treat-blvd
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About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Concord, CA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
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Location

Staples
4498 Treat Blvd., Concord, CA
94521, United States

Hours

Reviews

3.7
159 reviews
5 stars
81
4 stars
29
3 stars
7
2 stars
7
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude behavior and poor service experiences.

Staffing Issues

Several reviews highlighted a lack of sufficient staff during busy times, leading to long wait times and inadequate customer assistance.

Store Environment

The store is generally described as clean and well-organized, but some customers noted issues with product availability and layout.

Return Process

Customers expressed frustration with the Amazon return process, citing long wait times and inefficiencies.
  • DC
    Dave Costa
    Feb 2, 2026
    5.0
    Great service
  • TP
    Tania Padilla
    Dec 30, 2025
    3.0
    Visited the store to return Amazon items 12/30/35 around 2:30 and it was sad to see how an employee spoke to another employee in front a bunch of customers. A tall man spoke rudely to another employee and didn't even apologize after he realized he was wrong. He then continued to egg the employee on. Thr culture there must be super low because this is not the first time I see this. Very unfortunate for their workers.
  • RR
    R
    Dec 11, 2025
    2.0
    Too busy not enough employees 😒
  • ES
    Ed Stroebel
    Dec 8, 2025
    5.0
    Great customer service.
  • CM
    Chelsey McDonald
    Dec 2, 2025
    1.0
    This store is awful and I wish Amazon wouldn’t use them for returns. Their returns and process for Amazon returns is awful. Their management needs a wake up call and refresh. It shouldn’t take me 20+ minutes to return something every time…
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Brand Certified Facts from Staples

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Certified March 01, 2026Yext Knowledge Graph
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