United States Postal Service

2.1
188 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 701 S Santa Fe Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
701 S Santa Fe Ave, Compton, CA
90221, United States

Hours

Reviews

2.1
188 reviews
5 stars
39
4 stars
9
3 stars
10
2 stars
8
1 star
122

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, with some customers praising individual employees for their helpfulness while others report rudeness and unprofessional behavior.

Delivery Issues

Numerous complaints about packages being misdelivered, marked as delivered when not received, and overall poor handling of mail deliveries.

Staffing Problems

Many reviews highlight chronic understaffing, leading to long wait times and inefficient service.

Overall Experience

Overall, customers express significant dissatisfaction with the service quality, citing issues with professionalism, reliability, and responsiveness.
  • NA
    Napoleon Amaya
    Jan 5, 2026
    2.0
    I’m disappointed with this post office because of the consistently long wait times. The staff is friendly and helpful, but the location is clearly understaffed, which makes service slow and frustrating. I expected a more efficient experience, and it’s been disappointing that delays seem to be the norm.
  • SS
    Samanta
    Dec 17, 2025
    5.0
    The reviews scared me. Everything went well and the woman at the register was great! She was sweet ❤️
  • XO
    x OMIN0US
    Nov 19, 2025
    1.0
    When it comes to packages to be delivered to your door they will not attempt to deliver it. And will just give you a paper to go pick it up at the post office. The sad thing is that I have a camera in front of my door and nobody showed up. So what's the point of paying for that option? If they won't even provide you.
  • MH
    Misha Hollins
    Oct 10, 2025
    3.0
    Everyone is really nice and helpful, especially Ms. Kay the Post Master. But there's one girl there that I've had to deal with, that works at the window that is just kind of hostile and passive aggressive for no reason. Just unpleasant. I try to avoid her at all cost.
  • DT
    darla Thompson
    Aug 1, 2025
    5.0
    They are always friend, efficient and get the job done for me. I miss Kenny who passed away.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.