The UPS Store

Reviews

• JK

  Julia K

  Feb 2, 2026
  2.0
  I like that out of around 300 packages they only lost one (a product that was a part of the package) unlike my previous po box where out of 100 packages at least 3 would go missing hoping I wouldn't notice. What made me give 2 Star is an attitude of one of the male assistants. He on purpose put me down in front the whole line of customers trying to make it seem like I tried not to pay overage fees ($3! ). When I walk to po box from home I don't take my bag with wallet in it because one time I was robbed while walking with purse and I have ptsd from it. so I used to put the extra fees on my tab then pay next time when I drove and had my bag with me and noone ever said it was a problem. Today all of a sudden that man said it doesn't work like that. He sounded very annoyed. He didn't explain politely that from now on it won't work and that i should being my credit card each time. That would be totally understandable and reasonable. He said that I couldn't take my packages and everything he said was hinting that I was trying not to pay. My rate $200 per hour as an influencer so it would be unlikely. What is likely is that that man was trying to feel more inmprtant by being domineering towards a woman because he in charge of the Ups shop packages. Everytime he would give me packages he looked displeased for whatever reason but today was when he let it known. I get a lot of products sent to me by the brands. I work 7 days a week to be successful at what I do. If that employee finds it triggering he might want to work at a career upgrade instead of belittling female customers.
• TH

  Tanya Howard

  Jan 13, 2026
  5.0
  Great customer services
• EH

  Eduardo Hernandez

  Nov 5, 2025
  1.0
  Shipped a phone for my brother through here. Brought them a box that had a label and asked if I needed to pay for it or anything like that. Worker scanned box into the system and then gave me a receipt. I've now been told his phone was never received and he's being charged $1,000 for it. I'm gonna have 2 pray I find the receipt or call T mobile, but that's ridiculous. I've never lost anything shipped thru ups and can only think of 1 logical thing that happened to my brothers phone
• RO

  Rosie Onderdonk

  May 20, 2025
  5.0
  CJ is just the best!! A joy to work with. Can't recommend this location enough!
• JC

  Jessica Cifuentes

  Aug 28, 2021
  5.0
  Went in today for a Live Scan with Richard. Great service! Richard was very helpful, friendly and professional.

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