United States Postal Service

2.9
129 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 265 N 7th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
265 N 7th St, Colton, CA
92324, United States

Hours

Reviews

2.9
129 reviews
5 stars
51
4 stars
8
3 stars
4
2 stars
8
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.

Staffing Issues

Many customers expressed frustration over understaffing, leading to long wait times and inadequate service during busy periods.

Package Handling

There are numerous complaints about lost packages and mail being delivered to the wrong addresses, raising concerns about reliability.

Operational Hours

Customers frequently noted issues with the post office's hours, including late openings and inconsistent availability.

Community Engagement

Some reviews highlight positive interactions with staff who are engaged and supportive, contributing to a sense of community.
  • PP
    Pollo Perez
    Nov 12, 2025
    1.0
    Worst ever short staffed Dont get things done Waste of time Had an appointment for passport today 11/12 they told me sorry were short staffed come again in January
  • MG
    Mr. Guydawger
    Oct 30, 2025
    5.0
    It's a great little post office and they try hard to be friendly, courteous and helpful. Could it be better? maybe, if they expanded ..but that's not likely to happen given the size of lot the building sits on.
  • BS
    Bell Stella
    Oct 6, 2025
    1.0
    Cheap company only hires one person to run the whole store.
  • MM
    Moofficer
    Oct 6, 2025
    1.0
    Only one person working while there are 20 people in line. Stop being cheap and hire more people.
  • DC
    Danny Calderon
    Oct 2, 2025
    1.0
    Post office lost a package due to user error from store employee when shipping item out. Make sure you take a picture of the destination address and return address before leaving.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.