United States Postal Service

2.9
132 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 265 N 7th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
265 N 7th St, Colton, CA
92324, United States

Hours

Reviews

2.9
132 reviews
5 stars
52
4 stars
8
3 stars
4
2 stars
9
1 star
59

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Customers frequently reported that the post office is understaffed, leading to long wait times and poor service.

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are described as rude and unprofessional.

Lost Packages

Numerous complaints were made about lost packages and mail, with customers expressing frustration over the lack of accountability from staff.

Operational Hours

Customers noted inconsistencies with opening hours and availability, often finding the post office closed or opening late.
  • SL
    Sedra Lascano
    4 days ago
    2.0
    Kind of weird experience with “Richard”. I brought my package to the counter and said “hi I would just like a receipt” and he started repeating “hi Richard I would like a receipt” and I was genuinely confused until he pointed to his name tag. weird power trip attitude. Just print the receipt dude.
  • DO
    Diane Orona
    Dec 29, 2025
    1.0
    Service really show got there at 8:30am when it opened waited one hour just to get stamps
  • PP
    Pollo Perez
    Nov 12, 2025
    1.0
    Worst ever short staffed Dont get things done Waste of time Had an appointment for passport today 11/12 they told me sorry were short staffed come again in January
  • MG
    Mr. Guydawger
    Oct 30, 2025
    5.0
    It's a great little post office and they try hard to be friendly, courteous and helpful. Could it be better? maybe, if they expanded ..but that's not likely to happen given the size of lot the building sits on.
  • MM
    Moofficer
    Oct 6, 2025
    1.0
    Only one person working while there are 20 people in line. Stop being cheap and hire more people.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.