The UPS Store

4.0
140 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7178 in Colton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
1040 S Mt Vernon Ave, Colton, CA
92324, United States

Hours

Reviews

4.0
140 reviews
5 stars
99
4 stars
3
3 stars
5
2 stars
3
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Rashida received numerous accolades for her exceptional customer service, with many customers highlighting her friendly demeanor and willingness to help.

Staff Attitude

Overall, staff members were described as friendly, helpful, and professional, contributing to a positive customer experience.

Service Efficiency

Customers appreciated the quick and efficient service, especially for Amazon returns, with many noting minimal wait times.

Inconsistent Experiences

Some customers reported negative experiences with certain staff members and issues with service reliability, indicating inconsistency in service quality.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, particularly regarding fees for printing and shipping services.
  • IM
    imoni mitchelll
    2 days ago
    5.0
    Special thanks to your support team for the outstanding service . They communicated clearly, stayed patient, and made the process smooth and stress-free. Your employee, RASHIDA provided exceptional service polite, knowledgeable, and efficient. Truly impressive.
  • JJ
    Jacob Jalapan
    Nov 9, 2025
    5.0
    Rashida is always glowing in warmth and personality always eager to greet us and provide extreme care with her golden personality. I always come to this location for my packages just because I know she takes care of her guests and can always trust her professional experience and the love she puts is displayed in her work ethic. Overall a 5/5 star employee and 10/10 rating across the board.
  • PW
    Prosperity W.
    Nov 5, 2025
    5.0
    Eric and Donie are literally my SUPER HEROES! They went the extra mile to ensure my package made it onto the truck after being stuck in traffic. THANK YOU BOTH. THEY SAVED THE DAY.
  • TT
    TheWalkinGiant
    Nov 2, 2025
    5.0
    Nicole took my VERY heavy Amazon return and taped up the card box around it! I offered to do it for her because of how heavy it was and the condition the box was in but she insisted on doing it herself. VERY thankful for her and AMAZING customer service!!!
  • DS
    David Sims
    Oct 6, 2025
    5.0
    Rashida is absolutely amazing and the main reason I always come to this UPS Store whenever I need to ship a package. She consistently greets me with a warm smile and an upbeat, positive attitude that makes every visit pleasant. Rashida truly cares about her customers and always goes the extra mile to make sure my packages are packed, labeled, and shipped correctly. She takes the time to answer questions and makes the entire process smooth and stress-free. It’s clear she loves her job and takes great pride in what she does. Rashida is a true asset to this UPS location and represents outstanding customer service.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #7178 in Colton offer?

The UPS Store #7178 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, passport/Photo ID services, and computer access.