Business Details
About
Water Cooler SupplierBeverage Distributor
Our Water Direct program provides a comprehensive selection of branded beverages to meet healthy hydration needs delivered directly to your home or to commercial businesses. These brands include Poland Spring® and Pure Life®, premium brands like Saratoga® and The Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain®, Ozarka®, and Zephyrhills®, purified brands including Primo Water™ and Sparkletts®, and flavored and enhanced brands like Splash Refresher™ and AC+ION®.
Location
Hours
Reviews
4.2
244 reviews
5 stars
194
4 stars
4
3 stars0
2 stars2
1 star
44
What are people saying?
AI-generated from recent customer reviews
Service Reliability
Numerous customers reported missed or delayed deliveries, leading to frustration and dissatisfaction.
Customer Support
Many reviews highlighted poor customer service experiences, including long wait times, unhelpful representatives, and unresolved issues.
Billing Issues
Customers frequently mentioned unexpected charges, fluctuating prices, and unauthorized auto-pay enrollments.
Driver Performance
Several reviews praised individual delivery drivers for their professionalism and positive attitudes, contrasting with the overall service issues.
- SGSylvia GuerreroDec 8, 20251.0I'm extremely unsatisfied with Primo Water..they are liars, they fluctuate on charges and have to be called on it, and the service and delivery sucks 100%. I canceled them because they screwed with my account numerous times, put me on auto-pay without my permission and lied about removing it, taking out money 3X. After canceling their service, 2 weeks later THEY STILL DELIVERED and tried to charge me. Don't bother getting good service because the left hand doesnt know what the right hand is doing. One star is too many.
- MMMikelNov 26, 20251.0Horrible service smh I paid money for Services and never recieved anything!!!! Horrible service
- TRTimothy RidleyNov 4, 20251.0Update: going to cancel service after this latest screw up. Last month's delivery was cancelled, this was updated to less than half the bottles I requested. Why am I paying a rental when I can't get the bottles needed to keep it full for an entire month? Seems like they're purposely limiting the number of bottles delivered to force you into more frequent deliveries. With a delivery fee each trip. Will be complaining to Costco about this service too, hope they stop promoting in stores.
- TMTalia MaldonadoOct 24, 20251.0Be careful with this company. They will take over $300 from your account when that wasn’t the authorized payment and then they won’t deliver your water and make you wait weeks. GO SOMEWHERE ELSE. EDIT: 2 weeks later and this company charged my for an upcoming delivery AFTER I returned the dispenser, open bottles, waited 10 days for my refund of money they basically stole!!! TO HAVE MORE MONEY STOLEN FROM ME BT THIS COMPANY! Thief’s
- JJJahzeel JahzOct 22, 20251.0Poor communication
Frequently Asked Questions About Primo Brands Delivery
What is Primo Brands Delivery and what products do they offer?
Primo Brands Delivery provides a variety of branded beverages for healthy hydration, delivering directly to homes and businesses. Brands include Poland Spring®, Pure Life®, Saratoga®, The Mountain Valley®, and more.
Where is Primo Brands Delivery located?
They are located at 130 West Fogg Street, Colton, CA 92324, United States.
What are the standard business hours for Primo Brands Delivery?
Their hours are Monday to Saturday from 7:00 AM to 8:00 PM, and Sunday from 8:00 AM to 4:00 PM.
How can I contact Primo Brands Delivery?
You can reach them by phone at +1 844-809-5610.
Does Primo Brands Delivery have an online presence?
Yes, they have a website at local.readyrefresh.com/ca/losangeles/bottled-water-delivery-los-angeles-ca-dcca90021.html and social media accounts on Facebook and Instagram (primobrandscorp).
What types of businesses does Primo Brands Delivery serve?
They serve both residential customers and commercial businesses needing water cooler and bottled water supply.
Can you tell me about some nearby automotive services around Primo Brands Delivery?
Nearby automotive services include Four Seasons Truck Center, The Flag Towing, C&C Auto Body & Repair, Mingo's Transmissions, La Cadena Radiator Service, and Fender Benderz, which could help if you need vehicle service before or after picking up your water delivery.
What recreational spots are near Primo Brands Delivery?
Colton K9 Memorial Dog Park and Veterans Park are nearby. These parks offer relaxing places to visit before or after your beverage delivery appointment.
Are there any educational institutions close to Primo Brands Delivery?
Yes, nearby schools include Woodrow Wilson Elementary School, San Salvador Preschool Colton Head Start, and Colton Joint Unified School District.
Does Primo Brands Delivery supply any flavored or enhanced water brands?
Yes, they provide flavored and enhanced water brands such as Splash Refresher™ and AC+ION®.