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Primo Brands Delivery

4.2
(246 reviews)

Business Details

130 West Fogg Street, Colton, CA
92324, United States
(844) 809-5610

About

Water Cooler SupplierBeverage Distributor
Our Water Direct program provides a comprehensive selection of branded beverages to meet healthy hydration needs delivered directly to your home or to commercial businesses. These brands include Poland Spring® and Pure Life®, premium brands like Saratoga® and The Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain®, Ozarka®, and Zephyrhills®, purified brands including Primo Water™ and Sparkletts®, and flavored and enhanced brands like Splash Refresher™ and AC+ION®.

Location

Primo Brands Delivery
130 West Fogg Street, Colton, CA
92324, United States

Hours

Reviews

4.2
246 reviews
5 stars
195
4 stars
4
3 stars
0
2 stars
2
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Reliability

Numerous customers reported missed or delayed deliveries, leading to frustration and dissatisfaction.

Customer Support

Many reviews highlighted poor customer service, including unhelpful representatives, long wait times, and unresolved issues.

Billing Issues

Customers frequently experienced billing discrepancies, unauthorized charges, and difficulties in canceling services.

Driver Performance

While many drivers received praise for their friendly and helpful service, the overall company performance was marred by systemic issues.
  • ME
    Manny Estrada
    Feb 4, 2026
    1.0
    DO NOT SIGN UP!! Made the mistake of falling for their pitch at a fair. After a few deliveries we tried to cancel and after multiple calls and emails they still feel entitled to keep pulling from our bank. It's to late for us but save yourself from this nightmare company.
  • SG
    Sylvia Guerrero
    Dec 8, 2025
    1.0
    I'm extremely unsatisfied with Primo Water..they are liars, they fluctuate on charges and have to be called on it, and the service and delivery sucks 100%. I canceled them because they screwed with my account numerous times, put me on auto-pay without my permission and lied about removing it, taking out money 3X. After canceling their service, 2 weeks later THEY STILL DELIVERED and tried to charge me. Don't bother getting good service because the left hand doesnt know what the right hand is doing. One star is too many.
  • MM
    Mikel
    Nov 26, 2025
    1.0
    Horrible service smh I paid money for Services and never recieved anything!!!! Horrible service
  • TR
    Timothy Ridley
    Nov 4, 2025
    1.0
    Update: going to cancel service after this latest screw up. Last month's delivery was cancelled, this was updated to less than half the bottles I requested. Why am I paying a rental when I can't get the bottles needed to keep it full for an entire month? Seems like they're purposely limiting the number of bottles delivered to force you into more frequent deliveries. With a delivery fee each trip. Will be complaining to Costco about this service too, hope they stop promoting in stores.
  • TM
    Talia Maldonado
    Oct 24, 2025
    1.0
    Be careful with this company. They will take over $300 from your account when that wasn’t the authorized payment and then they won’t deliver your water and make you wait weeks. GO SOMEWHERE ELSE. EDIT: 2 weeks later and this company charged my for an upcoming delivery AFTER I returned the dispenser, open bottles, waited 10 days for my refund of money they basically stole!!! TO HAVE MORE MONEY STOLEN FROM ME BT THIS COMPANY! Thief’s

Frequently Asked Questions About Primo Brands Delivery

What is Primo Brands Delivery and what products do they offer?

Primo Brands Delivery provides a variety of branded beverages for healthy hydration, delivering directly to homes and businesses. Brands include Poland Spring®, Pure Life®, Saratoga®, The Mountain Valley®, and more.

Where is Primo Brands Delivery located?

They are located at 130 West Fogg Street, Colton, CA 92324, United States.

Brand Certified Facts from Primo Brands Delivery

This information is certified by Primo Brands Delivery and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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