United States Postal Service

2.6
74 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 14500 Olympic Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
14500 Olympic Dr, Clearlake, CA
95422, United States

Hours

Reviews

2.6
74 reviews
5 stars
21
4 stars
6
3 stars
4
2 stars
7
1 star
36
  • NM
    Noah Mitchell
    Dec 10, 2025
    2.0
    The woman working the counter at 2:15 on Tuesday, December 9 was quite rude. Two stars for doing her job and receiving the package but only two stars for doing the bare minimum. She spoke incredibly fast and strung together sentences into one word, but spoke slowly enough to understand to the man before me. When I misheard her and responded incorrectly, she repeated what she said but gave me a stare. And when given the option for how I want my receipt on the screen, she did not wait for me to choose (all but two seconds) before she chose for me and printed the receipt. The whole time her demeanor was cold. Federal employees are supposed to treat everybody equally not preferentially, particularly with customers. Some people are hard of hearing and need words enunciated. And options are meant to be options, not opportunities to deny agency to customers.
  • JJ
    Jennifer J
    Aug 11, 2025
    1.0
    I am beyond upset. I ordered something and it was supposedly delivered to my PO BOX. This is the 2nd time trying to take down my order. The person behind the desk said its just human error that it was put into the wrong box and oh well. That's BS. That's a poor excuse for being bad at your job. I will have to use FedEx going forward. Im outraged.
  • LH
    Levi Holden
    Jul 25, 2025
    1.0
    They haven't delivered my mail to my new address I always have to go down to the post office to tell them that I need my mail and my packages always get delivered to the wrong address
  • AP
    Ashley Peterson
    Apr 6, 2020
    2.0
    Its disappointing having to wait until almost dark for your mail to be delivered. I wish post would come sooner than that. It varies daily, never ever around the same time.
  • DF
    Dan Franklin
    Dec 28, 2018
    4.0
    Picked up a package Christmas eve at 4:30

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.