United States Postal Service

3.3
61 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 140 Harvard Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
140 Harvard Ave, Claremont, CA
91711, United States

Hours

Reviews

3.3
61 reviews
5 stars
27
4 stars
8
3 stars
2
2 stars
7
1 star
17
  • SM
    S.S Moore
    Dec 15, 2025
    2.0
    The people who work here do their best under the current untenable conditions of USPS nationally. There are four stations at the counter but only ever one or two employees working. The wait times are too long. It’s a shame that our gov./community can always find money for weapons, but not for an essential service like the USPS.
  • VN
    Vince Navarro
    Aug 13, 2025
    1.0
    By far the worst experience at a post office in my life. I just needed to mail a letter and fill out the passport application but when I got to the front of the line I was asked to fill out the tracking slip and wait in line all over again. The post office by my house never has me wait in line all over again.They had two associates working but only 1 was helping people for at least 10 minutes. It was a very frustrating experience for me and I will never return to this post office location again.
  • AG
    Andrea Garcia-Castro
    Aug 7, 2025
    1.0
    this place has very bad customer service for many reasons. I had made an appointment yesterday with photos included i come in 10 minutes before appointment just for the clerk lady to tell me they don’t have anyone to take pictures…. then what’s the point of saying you do when you make the appointment…on your website …. i come in the next day with pictures no appointment and she makes it a big deal that they don’t do walk ins today. i complain a bit and she says it’s not fair for the people that did an appointment if she helps me because she will get “backed up” as she was just sitting there absolutely doing NOTHING. no other passport appointment was there. SECOND a blind man comes in and he’s asking questions on where to walk because his guide dog isn’t helping and they just say “here” like WHAT!!!! then he asks the clerk who was helping him to help fill out his papers and she was being rude. so disappointing
  • YW
    YZ Works
    May 30, 2024
    5.0
    I am responding to the several selfish, unthoughtful negative reviews posted recently. I have come to this post office for more than 20 years, beginning from the time I was a student at the nearby colleges. I have noticed how USPS head office have steadily reduced the staff, services, and capabilities here while the number of customers has remained the same or grown. Head Office has set up this post office and hundreds more like it to fail. Your unthoughtful complaints are not helping. Meanwhile, staff here struggle valiantly on. I thank them for doing their best in spite of conditions beyond their control. May I recommend before you slam the staff here that you consider writing first to USPS Washington DC and your representatives. Thank you.
  • JG
    James Giatpaiboon
    Aug 3, 2022
    4.0
    I drop off packages here and the staff seems very friendly. They’re willing to help you without any issues!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.