United States Postal Service

3.4
60 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 140 Harvard Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
140 Harvard Ave, Claremont, CA
91711, United States

Hours

Reviews

3.4
60 reviews
5 stars
27
4 stars
8
3 stars
2
2 stars
6
1 star
17
  • VN
    Vince Navarro
    Aug 13, 2025
    1.0
    By far the worst experience at a post office in my life. I just needed to mail a letter and fill out the passport application but when I got to the front of the line I was asked to fill out the tracking slip and wait in line all over again. The post office by my house never has me wait in line all over again.They had two associates working but only 1 was helping people for at least 10 minutes. It was a very frustrating experience for me and I will never return to this post office location again.
  • AG
    Andrea Garcia-Castro
    Aug 7, 2025
    1.0
    this place has very bad customer service for many reasons. I had made an appointment yesterday with photos included i come in 10 minutes before appointment just for the clerk lady to tell me they don’t have anyone to take pictures…. then what’s the point of saying you do when you make the appointment…on your website …. i come in the next day with pictures no appointment and she makes it a big deal that they don’t do walk ins today. i complain a bit and she says it’s not fair for the people that did an appointment if she helps me because she will get “backed up” as she was just sitting there absolutely doing NOTHING. no other passport appointment was there. SECOND a blind man comes in and he’s asking questions on where to walk because his guide dog isn’t helping and they just say “here” like WHAT!!!! then he asks the clerk who was helping him to help fill out his papers and she was being rude. so disappointing
  • LL
    Lori
    May 28, 2025
    2.0
    Passport services are terrible. We made appointments here only because this one shows photo services are available. We arrived on time, only for the clerk to send us ACROSS the street to another private business to have our photos taken there. $65 later ($15 each plus tax) we came back for the processing only for a lady to tell us to go 3 doors down for copies of ID’s and birth certificates when we had all the originals with us. Don’t they make the copies themselves? Anyway, seems like maybe they’re getting kickbacks from the local businesses for sending passport applicants there. I’d still like to know why it says passport services are available on their website. I could’ve gone to a closer one and taken pictures at Walmart for $7 each.
  • CC
    CB
    Aug 2, 2022
    3.0
    Copy machines don't work, camera for passports is out of service. Buy more stamps to support this office or who funds this place? Com'n Clairemont
  • WC
    Wilford LeeRoy Carter
    Aug 10, 2017
    1.0
    Apparently, there was an attempt ON 20180801 to deliver a parcel to me, which I have no idea who would of sent me a parcel (RED FLAG, RED FLAG). Keep in mind, I received the notice yesterday, 20180809. So I called to inquire about this parcel. BIG/HUGE MISTAKE. DO NOT CALL the toll free number. I did today 20180810 and had a wait time of 50 MINUTES. JUST to be hung up on......That is CRAZY......

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.