Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 15421 E Gale Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
15421 E Gale Ave, City Of Industry, CA
91715, United States
Hours
Reviews
1.9
455 reviews
5 stars
78
4 stars
21
3 stars
17
2 stars
18
1 star
321
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, particularly highlighting issues with specific employees like Karina.
Package Handling
Numerous complaints about lost packages and delays in processing, with some customers experiencing packages stuck for extended periods.
Service Efficiency
Customers noted long wait times and poor time management, especially during passport appointments and package drop-offs.
Positive Experiences
A few customers praised specific staff members for their helpfulness and kindness, indicating that not all experiences were negative.
- AAAlevero Ruiz (Alex)4 days ago1.0False information or the people working this office leave early. It says they close at 6pm this is the only one that suposidly closes at 6 so I had to drive all the way over here. Got here at 5: 10pm and its closed.
- HKHacker Killer644 days ago1.0They are rude and unprofessional
- ETEd Tar.Dec 29, 20255.0Best u s p s office in the whole area.The best employees very calm and very respectful, not like other u s p s offices for the amount of mail they get.It's tremendous and the guys are very calm and they help when you need the help.Five star they deserve it
- RIRage IronheadDec 29, 20251.0Went to the post office today. I was scanning my packages at the self scan machine. After I finished scanning my packages, the only female staff there yelled at me from her chair. She said that I am only allowed 5 packages to be scan inside and I had to take the rest to the back. Mind you I had 8 packages. I am doing their work for them. I not only scan my own packages, I also have to take them to the back. Why are they even there for. This location has very poor customer service. I honestly think that this location is the worst in the whole Los Angeles county. Management here is just as bad.
- TTT.M.G.Dec 8, 20251.0🚨🚨🚨🚨⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️If possible, don't take cargo from this location, it's better not to take it, because you will lose a lot of time and will later regret that your cargo turned into pennies, a terrible manager, and a terrible management, everyone who is not Californian, everyone who is not local, and they stand for a very long time, we stood for about 6 hours.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 15421 E Gale Ave?
You can send mail, ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and access other postal services.
What are the operating hours of this post office?
Open Monday to Friday from 8:30 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Can I apply for a new passport at this location?
Yes, the post office accepts first-time passport applications for the U.S. Department of State. You must complete and print your passport application form before applying.
Do I need an appointment for passport services?
Most passport services require an appointment using the online scheduler, though limited walk-in hours may be available at select locations.
Does this location offer passport photo services?
Yes, but you need to make an appointment using the online scheduler for first-time passport and photo services.
Are there fees for taking a passport photo here?
The current fee for a passport photo at USPS is $15.
How can I rent a PO Box at this post office?
You can search for available PO Boxes and reserve one online, then complete your setup in person with two valid forms of ID and your application.
What nearby places can I visit after my visit to the USPS at 15421 E Gale Ave?
Nearby you will find dining options like 101 Sushi Roll and Grill and Jurassic Restaurant, fitness centers like Fit Body Boot Camp, and entertainment at Jump Jungle Kids Indoor Playground.
Is there a nearby financial institution close to this USPS location?
Yes, Eagle Community Credit Union is located nearby, offering credit union and ATM services which might be convenient for your errands.
What other postal or courier services are near the USPS at 15421 E Gale Ave?
Nearby you can find the US Post Office, USPS Collection Point, and a UPS Access Point location for additional mailing and parcel services.