Brand Certified
United States Postal Service
2.0(461 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
15421 E Gale Ave, City Of Industry, CA
91715, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 15421 E Gale Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
15421 E Gale Ave, City Of Industry, CA
91715, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.0
461 reviews
5 stars
81
4 stars
21
3 stars
17
2 stars
18
1 star
324
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with specific complaints about a clerk named Karina who was frequently mentioned for her poor attitude.
Long Wait Times
Customers consistently reported long lines and slow service, often due to insufficient staffing at the counter.
Package Handling Issues
Many customers experienced delays and lost packages, particularly those that passed through this facility, leading to frustration and distrust.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, the overall sentiment leaned towards dissatisfaction with service quality.
- DEDulce María Estrella2 days ago1.0Too many people in line and only one person helping….
- MUMilissa URIBEJan 29, 20265.0We were actually there for the credit union that's inside the postal office. But it was huge place and plenty of parking. It's huge
- JJJJan 26, 20261.0This place sent my package back in the opposite direction. Filled with rude employees and you can’t even contact this post office directly. Very frustrating when I was expecting a gift for a friend.
- ESEmily SpaughJan 18, 20261.0I have shipped baked goods and other time sensitive items priority express mail to Rancho Cucamonga three times in the past 6 months and every time it has been 3-4 days late after getting stuck at this distribution center. I have no issues shipping anywhere else. No customer service and extremely unhelpful. Beyond frustrating!
- AAAlevero Ruiz (Alex)Jan 9, 20261.0False information or the people working this office leave early. It says they close at 6pm this is the only one that suposidly closes at 6 so I had to drive all the way over here. Got here at 5: 10pm and its closed.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 15421 E Gale Ave?
You can send mail, ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and access other postal services.
What are the operating hours of this post office?
Open Monday to Friday from 8:30 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Can I apply for a new passport at this location?
Yes, the post office accepts first-time passport applications for the U.S. Department of State. You must complete and print your passport application form before applying.
Do I need an appointment for passport services?
Most passport services require an appointment using the online scheduler, though limited walk-in hours may be available at select locations.
Does this location offer passport photo services?
Yes, but you need to make an appointment using the online scheduler for first-time passport and photo services.
Are there fees for taking a passport photo here?
The current fee for a passport photo at USPS is $15.
How can I rent a PO Box at this post office?
You can search for available PO Boxes and reserve one online, then complete your setup in person with two valid forms of ID and your application.
What nearby places can I visit after my visit to the USPS at 15421 E Gale Ave?
Nearby you will find dining options like 101 Sushi Roll and Grill and Jurassic Restaurant, fitness centers like Fit Body Boot Camp, and entertainment at Jump Jungle Kids Indoor Playground.
Is there a nearby financial institution close to this USPS location?
Yes, Eagle Community Credit Union is located nearby, offering credit union and ATM services which might be convenient for your errands.
What other postal or courier services are near the USPS at 15421 E Gale Ave?
Nearby you can find the US Post Office, USPS Collection Point, and a UPS Access Point location for additional mailing and parcel services.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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