Brand Certified
United States Postal Service
2.4(327 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
6330 Fountain Square Dr, Citrus Heights, CA
95621, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 6330 Fountain Square Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
6330 Fountain Square Dr, Citrus Heights, CA
95621, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.4
327 reviews
5 stars
87
4 stars
25
3 stars
14
2 stars
12
1 star
189
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, particularly in the passport office.
Passport Services
The passport service received mixed reviews; while some praised the efficiency and helpfulness of specific employees, others experienced long wait times and poor communication.
Delivery Issues
Numerous complaints about packages being delivered to the wrong addresses and poor handling of mail were noted.
Facility Management
Customers expressed frustration over long lines, inadequate staffing, and inconsistent hours of operation, particularly regarding the self-service kiosk.
- CFCj Fishel6 days ago1.0Terrible service. Long lines, misguided information. You are better off using a UPS store or fed ex store. There kiosk tried to charge me $63 to ship a box no bigger than 10 inch X 10 inch X 10 inch with 2 t-shirts in it. From citrus heights to auburn. Standard shipping! Went to the UPS store one block down...$11 !!!!!
- MHMohammad HussainiFeb 9, 20261.0The old guy with russian accent spoke to me in a very hateful way at the time of passport application unlike he was treating everyone else with respect and dignity, i thought USPS is really not training its employees that racism has no place from legal viewpoint, im very dissappointed as a minority citizen from illegal behaviors shown by people representing United States Postal Service
- MRmarti rDec 18, 20254.0it hit or miss with the staff
- EEEmberNov 24, 20251.0If I was able this would be a zero star review. I'm extremely disappointed in USPS, specifically this location. I ordered a package worth upwards of $200. The mailing process went smooth until the delivery date. I received an email stating my package had arrived, I checked my mailbox and there was no package, no parcel key for a larger mailbox. My partner went into this location on my behalf the next day to figure out what happened to my package. The supervisor on duty stated they were searching for the package and they would send the carrier on route to double check if my package was delivered incorrectly or to the wrong address. Same day I called USPS customer service to see if there was any update and I was informed a case was opened for the tracking number attached to my package. I call 2 days later and the case for my package was closed. I did not receive any updates or reason why my case was closed. Have been checking my mailbox since and still no luck. There's no reason the case should've been closed if my package still isn't in my mailbox or in my hands. Not only that but the supervisor on shift that I spoke with told me they would call me with an update before the end of the day. No call. No update. They need to get it together because I will never trust them with my mail again.
- DMDonna MatsonNov 20, 20255.0package arrived in Ky in 4 days. I was told paying extra would be the same as paying ground. The man was very nice and right. Thank You
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 6330 Fountain Square Dr?
At this location, you can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a passport at this post office?
Yes, this post office accepts first-time passport applications for the U.S. Department of State and most locations can also take your passport photo. You should complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Most Post Offices that offer passport services require scheduling an appointment using the USPS online scheduler. Limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 6330 Fountain Square Dr?
The post office is open Monday through Friday from 10:00 AM to 5:00 PM, Saturdays from 10:00 AM to 3:00 PM, and closed on Sundays.
Can I get a passport photo at this location?
Yes, passport photos are available by appointment using the online scheduler. The current fee for a passport photo is $15.
How can I get a PO Box at this post office?
You can apply for a PO Box online or in person at this location. Online reservations are quick and secure at the USPS website, with instructions provided to complete setup in person.
Are the PO Boxes accessible after regular lobby hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby; however, access hours can vary by location. Please check with this post office for exact lobby access times.
What nearby places can help me locate or visit the United States Postal Service at 6330 Fountain Square Dr?
Nearby places include another US Post Office and the Citrus Heights Community Center. These landmarks can help you find the USPS or provide activities before or after your visit.
Are there any nearby services where I can manage related errands alongside my USPS visit?
Yes, nearby locations include Sam's Club for shopping and pharmacy needs, and Citrus Heights City Planning office if you require city services, making it convenient to combine errands.
What nearby public service and medical support locations can assist visitors to the USPS?
Close to the USPS at 6330 Fountain Square Dr are Citrus Heights PD for police services, Citrus Heights Animal Control, and medical providers like Mercy Medical Group and Quest Diagnostics, offering comprehensive support.
Brand Certified Facts from United States Postal Service
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