The UPS Store

3.3
136 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2503 in Citrus Heights offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - @ The Corner Of San Juan & Greenback Lane - Next To Donut King & Bubba's Car Wash.

Details

  • DeliveryNot available

Location

The UPS Store
7405 Greenback Ln, Citrus Heights, CA
95610, United States

Hours

Reviews

3.3
136 reviews
5 stars
69
4 stars
8
3 stars
2
2 stars
5
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Long Wait Times

Several reviews mentioned long lines and wait times, indicating a need for more staff during busy hours.

Pricing Issues

Customers expressed frustration over high printing and service fees, feeling they were charged excessively for basic services.

Inconsistent Service

There were mixed reviews regarding service reliability, with some customers experiencing issues with package handling and tracking.

Parking Challenges

Multiple reviews noted difficulties with parking, citing a small lot that is often crowded.
  • MM
    Megan Martinson
    Nov 7, 2025
    1.0
    Charges 5 dollars to send a email not to print just to send then 30 cents a page what kind of crap. Then the lad argued with me about how they were charged a dollar a page at other stores when printing i said ya printing is one thing but send an email is another. Also long wait, disorganized and dont know how to print things i had to tell them how to print my forms. Also didnt ask if it was what i wanted printed before printing. Will NEVER USE THIS PLACE AGAIN.
  • LA
    Lisa Archuleta
    Oct 29, 2025
    5.0
    Went to drop off a package and found out the store closed in 5 minutes. To be curteous we called them on the way and the service rep Joseph said come on in and he could stay open a few minute late for us, which was really nice of him to accommodate us. When we got there he was so pleasant and was over the top in regards to ensuring we felt taken care of and just gave superior service. He made sure to take extra care of our fragile package and was so jovial to help. I dont think I've ever received the level of service Joseph gave and especially not near closing time. He is truly an asset to UPS!
  • AM
    Alan Mckenry
    Oct 18, 2025
    5.0
    Great customer service and a friendly staff, professional all the way, really helped me out and went way beyond my expectations !!
  • AS
    amanda storer
    Sep 30, 2025
    1.0
    Wow! This place has a $5.00 minimum for printing. I was trying to print a donation letter for my sons school. 1 page and it was going to be $5.09! For 1 page!!! For donations for a school!!! Wouldnt make an exception when i explained what i was printing! Apparently, this business doesnt care about childrens education!!! What has this world come to?!?
  • NN
    Natalya
    Sep 25, 2025
    2.0
    The wait line is very long here. Stoped by in afternoon and it was packed with customers and many were leaving without getting any services.

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Citrus Heights offer?

The UPS Store #2503 in Citrus Heights provides packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and more.

Where is The UPS Store located in Citrus Heights?

It is located at 7405 Greenback Ln, Citrus Heights, CA 95610, at the corner of San Juan & Greenback Lane, next to Donut King and Bubba's Car Wash.