Brand Certified
United States Postal Service
2.4(241 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
340 Oxford St, Chula Vista, CA
91911, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 340 Oxford St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.4
241 reviews
5 stars
67
4 stars
16
3 stars
9
2 stars
6
1 star
143
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unprofessional behavior from staff, particularly in the passport area, leading to a consistently negative customer experience.
Operational Issues
Customers reported frequent issues with hours of operation, including late openings and closures during business hours, causing frustration and inconvenience.
Staffing Problems
Many reviews mentioned understaffing, resulting in long wait times and inadequate service, further exacerbating customer dissatisfaction.
Mixed Experiences
While many customers reported poor service, a few noted positive interactions with specific staff members, indicating inconsistency in service quality.
- KSKen S3 days ago1.0Closed at 2:45 pm middle of the day, sign on the door said 'opening at 9 am', clearly never even showed up to work. The whole place was abandoned and lights were off, 0 accountability on whoever works here.
- SBshalena burchFeb 25, 20261.0Passport place is HORRIBLE the lady calling names you can’t understand her and even the Spanish speaking people couldn’t understand her. Overly rude I had an appt for 11:45 she didn’t call my name ONCE and said she called numerous times at 12:05 and told me I could come back after lunch 1:30pm. They didn’t start calling names until 2:15pm. Customer service is trash , they either need to change employees or shut down this branch. They argue with customers and say there is no supervisor available when asked for one just ridiculous
- FAFREDERIC ALBESAFeb 24, 20261.0If I could give zero stars, I would. We showed up 10 minutes earlier for a passport renewal and we were received seven minutes late; That is unprofessional and disrespectful from the start. The woman who assisted us was rude, ill-mannered, arrogant, unhelpful, and completely unprofessional. She asked for our IDs twice. Those are the types of employees and supervisors that lower the high American standards and give a bad name to government employees. They forget that they work for the taxpayers…not the other way around.
- JSJuan santaclaraFeb 20, 20261.0No son puntuales para abrir la página dice 8:30 y abren mas tarde de verían de cambiar la hora para no tener alas personas esperando
- AFAntonio FloresFeb 19, 20261.0Worst experience I’ve ever had. The ladies were rude, unprofessional, and just seem like they hate their job and find ways to redirect it to the customers. Went for the walk-in hours 9-9:45 am and waited until around 9:43 for the lady to say that they are done with the hours and the whole time you can hear them laughing and listening to music in the back, if you read the reviews to see if it’s worth coming here? Don’t even bother, find somewhere else to go.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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