Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 340 Oxford St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.5
223 reviews
5 stars
64
4 stars
15
3 stars
9
2 stars
6
1 star
129
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unhelpful behavior from staff, particularly in the passport area, leading to a consistently negative customer experience.
Staff Attitude
Many customers reported that employees displayed a lack of professionalism and empathy, often responding aggressively to inquiries.
Service Efficiency
Customers experienced long wait times and delays, with appointments not being honored on time, contributing to frustration.
Mixed Experiences
While many reviews were negative, a few customers praised specific employees for their helpfulness and friendly service.
Facility Issues
Customers noted the lack of self-service kiosks and poor organization, which added to the overall dissatisfaction with the service.
- SHSarah HackenbergOct 13, 20253.0I arrived to the lobby at 4:42pm for a quick prepaid drop-off at the counter, and they were closed.
- SDSouthern Cali San DiegoOct 8, 20251.0Terrible customer service by the 2 older lady's at the passport area they are rude don't know anything about there job NEVER COMING BACK TO THIS POST OFFICE STORE NEED TO REPLACE THIS TWO LADDYS I'M RIDING A COMPLAIN LATTER ABOUT THIS CHULA VISTA POST OFFICE TERRIBLE ACTTITUD
- ARAbraham RuvalcabaSep 19, 20251.0I recently went to process my passport in this location and oh my goodness what a experience, Only comment I can add to this experience for this post office (and only for the rude employees); is that if you are unhappy or miserable with your job, don’t retaliate your frustrations with your customers plz There are probably hundreds of ppl that want a job like yours and can easily have excellent customer service.
- YJY JoSep 12, 20251.0I should have read previous reviews before going in. This was by far the worst customer service I've ever experienced at a passport center. The two ladies working there yelled at me when I asked simple clarification questions. They were entitled, rude, and completely unhelpful. I hope they sleep well at night knowing that someone is wishing karma upon them.
- MNMele NolandSep 4, 20251.0Feels like a prison, people are rude
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 340 Oxford St?
You can send mail, ship packages, get money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, thousands of Post Offices™ including this one accept first-time passport applications and often provide passport photo services with an appointment.
Do I need to schedule an appointment for passport services here?
Yes, most passport services require an appointment through the USPS online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours for this Post Office?
Open Monday to Friday from 8:30 AM to 5:00 PM; closed on Saturdays and Sundays.
Can I rent a PO Box at this Post Office and how?
Yes, you can reserve a PO Box online or in person by bringing two forms of ID and a completed application. Online reservations are available at the USPS website.
Is 24/7 access available to PO Boxes at this location?
Most USPS locations provide 24/7 lobby access to PO Boxes, but hours may vary. Please check directly with this Post Office for specific access details.
What nearby places can I visit around the United States Postal Service at 340 Oxford St?
Nearby, you can visit Oxford medical-dental center for health needs, La Bonita Creperie for dining, and Lauderbach Park for outdoor activities.
Are there other postal services close to this USPS location?
Yes, there are additional USPS locations including another United States Postal Service and US Post Office nearby, providing more options for mail and shipping services.
Which healthcare providers are located near this Post Office?
Close providers include Abel Toledo, Mohammed Elsayed, and Dr. Martin Linder offering family practice and medical services nearby.
Is there a place nearby to get passport and visa assistance besides the Post Office?
Yes, Passport USA nearby offers passport and visa services that may assist with your travel document needs.