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United States Postal Service

2.6
(127 reviews)

Business Details

830 Kuhn Dr, Chula Vista, CA
91914, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 830 Kuhn Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
830 Kuhn Dr, Chula Vista, CA
91914, United States

Hours

Reviews

2.6
127 reviews
5 stars
43
4 stars
7
3 stars
5
2 stars
6
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor communication and lack of assistance.

Delivery Issues

Numerous complaints about lost packages, incorrect deliveries, and mail theft were noted, indicating significant reliability problems.

Long Wait Times

Customers frequently experienced long lines and inadequate staffing, leading to frustration during visits.

Mixed Experiences

While some reviews highlighted friendly and helpful staff, these were overshadowed by the overall negative feedback regarding service quality.
  • SS
    Sky
    1 day ago
    1.0
    Truly worst usps location I’ve had the unfortunate experience of having to be in their coverage zone for. They complain your mailbox is full if the prior carrier didn’t push the mail forward all the way. They never do deliveries to doors of apts and will always leave the little paper saying you weren’t home. I’ve already called and filed a few complaints but nothing changes.
  • TR
    Tia Robinson
    Feb 18, 2026
    1.0
    Worst service ever !! They do not answer their phone either . What’s the point in calling
  • AA
    Adam Ali
    Feb 16, 2026
    5.0
    🥶
  • TT
    trashracoons
    Jan 23, 2026
    1.0
    the old man at the front was extremely rude. every time i drop off packages everyone hands me a receipt every time and is very kind. i asked to drop off my package and they always ask for a receipt/are supposed to give you one regardless and so i was waiting- he just stared at me so i asked if i can receive the receipt and he said “well why would you not tell me? you need to tell me beforehand so i can actually understand”. i don’t believe that a receipt is very difficult and time consuming to ask for. not coming back here anymore and would rather deal with dropping off at UPS or another postal service.
  • MM
    Michele Molina
    Dec 20, 2025
    1.0
    1 person working the front, 15 customers waiting the weekend before Christmas. Way to go, post master 😒

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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