The UPS Store

3.4
108 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4900 in Chula Vista offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Eastlake Pkwy & Olympic Pkwy In The Walmart Shpng Ctr.

Details

  • DeliveryNot available

Location

The UPS Store
2127 Olympic Pkwy, Chula Vista, CA
91915, United States

Hours

Reviews

3.4
108 reviews
5 stars
57
4 stars
7
3 stars
1
2 stars
9
1 star
34
  • AA
    Angelica
    5 days ago
    1.0
    Looks like I should’ve read the reviews before visiting this location. Just like the other reviews mentioned, horrible customer service from the gentleman that works there. It seems he doesn’t like his job and takes that out on customers. Won’t be visiting this location again.
  • RO
    Regan owen
    6 days ago
    1.0
    I went to return several large boxes each weighing 60 pounds. Stood in line to wait along with everybody else, get to the counter and was told that I should’ve scan my items in myself. I told the gentleman these were not Amazon items. He huffed and puffed and then had to get out from behind the counter to the boxes. I had hauled in to scan one. Then he said you need to scan the other ones here take this gun and do it yourself. It’s understandable that there were a lot of people online, but though Customer Service and attitude I received was beyond belief. I’m not sure if he was the owner or an employee. Either way there should be a meeting to discuss the Customer Service and attitude that was presented to me today . Truly an unforgettable experience, only amplified with bad taste.
  • EE
    Evill1981
    Jan 5, 2026
    5.0
    The kiosk for returns is a game changer when there are customers who are being unreasonable at the counter.
  • EM
    Elizabeth M
    Dec 23, 2025
    1.0
    Horrible customer service. I asked if they could throw away my small box after I returned items and employee working at 4:40pm on 12/23 tells me - sorry can I take it with me they have too much trash in the store. Are you kidding me?
  • CK
    Cris Karawia
    Dec 8, 2025
    1.0
    Worst customer service experience ever. I will never pay to use the shipping service again. I came in 12/8/25 to pay and drop off my Amazon package. When I arrived I was told the box I had my package in was not acceptable and I’d need to pay for one. I was informed also informed I had to pay for the shipping label to ship it off. I said no problem paid for shipping label but not only did I need to pay for a shipping label and separate box charge I also need to pay them to use their tape to package it all together for a additional 1.50 more . So I paid $1.50 for tape $2 for a label and $5 for a box . Not only that but their system is down and I can’t get a receipt. I walked out and called Amazon to change shipping companies.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Chula Vista provide?

The UPS Store #4900 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and small business services.