Staples

4.1
187 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Chino, CA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
4016 Grand Ave, Chino, CA
91710, United States

Hours

Reviews

4.1
187 reviews
5 stars
122
4 stars
21
3 stars
9
2 stars
6
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, highlighting specific employees for their outstanding service.

Product Availability

Customers appreciated the variety of products available, although some reported issues with stock levels and specific items being unavailable.

Printing Services

Feedback on printing services was mixed, with some customers expressing frustration over delays and issues with self-service options.

Store Environment

The store was generally described as clean and organized, contributing to a pleasant shopping experience.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude staff and poor customer service in certain instances.
  • JP
    Johanna P
    Dec 24, 2025
    5.0
    Staples has an excellent customer services and most of all Party City is in the store as well
  • GM
    Gabriela Munoz
    Dec 1, 2025
    5.0
    Shoutout to Cristel who helped process my returns and answered a lot of questions I had about who I had to ship what and what needed to be packaged labeled etc. She was so helpful and had great energy. Thank you Missy!
  • AC
    Adonis Cutchlow
    Nov 14, 2025
    5.0
    I visited Staples and my visit was exemplary. The service was above my expectation. The associates was courteous, knowledgeable, and helpful. I was looking for 1 item and was given options for other items which helped me make a decision. And the clerk at checkout was also very helpful. The experience was great.
  • AA
    Ahmed
    Oct 31, 2025
    1.0
    Don’t print there All devices are not working and only charge you
  • OD
    Olivia Dinh
    Oct 21, 2025
    1.0
    I came to have my textbooks spiral bound and dropped them off last night. I received a call this morning saying that they didn't have a spiral large enough for my textbook and she was asking to split my textbook into two separate pieces. I called back and asked them to leave that book untouched so I could have it done somewhere else, but the employee had already despined AND hole punched my textbook. I asked what other alternative options I have to work with to which she offered me no other option, so in reality there really was no point in calling me and asking what to do when you had already decided to mess up my $150 textbooks. I then proceed to ask about the other spirals they have, which would have worked for my textbook had they taken the proper time to evaluate it. The entire encounter she did not even SEEM apologetic and almost as if she was blaming ME for this problem, saying that next time I should specifically ask for a spiral bind.... which funny enough, I DID ask for yet somehow ended up with the incorrect binding on $150 textbooks. Attached is a photo of what I was expecting and a photo of what I ultimately ended up receiving disappointedly. This was extremely frustrating and I do not recommend using their services here, especially seeing that one of their employees couldn't even tell at a glance that the binding they chose would not be sufficient for my textbook and ultimately ruining very costly books for me lol.

Frequently Asked Questions About Staples

What services does Staples in Chino, CA offer?

Staples provides printing, shipping, technology, travel, recycling, design services, passport photos, Amazon returns and pickup, among other office solutions.

What are the store hours for Staples in Chino?

Staples is open Monday through Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.