The UPS Store

2.5
71 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6718 in Chino Hills offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Chino Hills Marketplace.

Details

  • DeliveryNot available

Location

The UPS Store
4200 Chino Hills Pkwy, Chino Hills, CA
91709, United States

Hours

Reviews

2.5
71 reviews
5 stars
23
4 stars
2
3 stars
1
2 stars
4
1 star
41
  • MC
    Marsha Chapman
    Oct 21, 2025
    5.0
    Went to the store today and T was so helpful and knowledgeable. Great customer service!
  • DS
    Doc Sarge
    Sep 24, 2025
    1.0
    Went to this UPS store for the second time today to give them another chance. But the lady with the dark hair was very rude again. Would not recommend using this UPS store and will definitely not return. This all stemmed from an Amazon return of 7 items. Was told by this employee that we needed to purchase two boxes to return the Amazon items, even though the items were in individual sealed boxes. I just spoke with Amazon. They stated “additional packaging is not required. As long as the items are in their original packaging, they can be returned”. Your store is misleading people in order to make more money. This is reprehensible. I would like to be contacted by either the Manager or Owner of this store, and refunded the $35.30 I was required to pay by your employees. And yes, I do have the transcript of my conversation with Amazon (see screenshot attached).
  • IB
    Ivan Brieva
    Aug 15, 2025
    1.0
    f this ups store. if you are returning something from amazon - dont go here! they say you are required to buy another box from them to send back or pay for them to pack it up. BS...GO TO THE OTHER UPS STORE IN CHINO HILLS. You're welcome.
  • PO
    peter olmos
    Aug 12, 2025
    5.0
    Shout out to T! Without him this place would be TRASH! I had to come to this place from la for the past three days and being rejected because they “couldn’t” find my package, But that changed when T actually looked up the order number and went to the back and found it somewhere but anyway made my day! Without him this place would definitely be out of order and disorganized. He put that store back together by himself! Definitely come back just for him! Such an icon! Thank you T!!!
  • HH
    Hao
    Aug 5, 2025
    1.0
    Saw a UPS staff smash someone’s package just to kill a fly. Totally unprofessional. Attitude need some improvement. No proper complaint channel on the UPS website, so I am leaving this here.

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Chino Hills offer?

The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.

What are the operating hours of The UPS Store in Chino Hills?

The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 2:30 PM, and closed on Sundays.