United States Postal Service

3.2
44 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 141 W 5th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
141 W 5th St, Chico, CA
95928, United States

Hours

Reviews

3.2
44 reviews
5 stars
21
4 stars
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17
  • CG
    Curious George
    Oct 20, 2025
    4.0
    Why would SSI # be required for money orders purchase by Adrian!?!?!?!? Passports in rear not marked buzzer..Likely appt only too...Emily nice, helpful.
  • RN
    Ryan Nguyen
    Sep 26, 2025
    1.0
    I had a package with just two bottles of vitamins shipped from here to OC, and it was stolen right before it even made it to the Sacramento center (which is apparently just the first stop). You might want to avoid sending anything valuable from this location.
  • AS
    Abigail Smith
    Aug 19, 2025
    1.0
    I went looking for a package that’s been lost and they had no answers for me and were also rude to me about it.
  • DS
    dylan sawyer
    Mar 17, 2025
    1.0
    Old guy with beard and white hair at front desk is probably the worst customer service representative I’ve ever dealt with couldn’t even let me talk or get a work out without cutting me off then told me I can’t do a hold mail when it is my right to do a hold mail. Worst post office ever. Guy just seemed like he wanted to ruin everybodies day
  • TD
    Trixie Delight
    Sep 3, 2022
    1.0
    Awful when one is picking up/dropping off. Unbelievable traffic (vehichles) and near collisions. That being noted, there are also vagrants who reside inside during the wee hours...should you decide to pick up your PO box late nights. Not only that, but I've witnessed the doors being locked by them with their very own make shift 'lock' Very disheartening when a PO box costs $180.00 per year.😢

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.