Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 550 Vallombrosa Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, with specific mentions of employees being disrespectful and lacking professionalism.
Delivery Issues
Numerous reviews highlighted problems with lost or misdelivered packages, with customers expressing frustration over the reliability of deliveries.
Parking and Accessibility
Customers consistently complained about inadequate parking and difficult access to the post office, contributing to a negative experience.
Mixed Experiences
While some customers had positive interactions with specific staff members, the overall sentiment leaned towards dissatisfaction with service quality.
JD
Jarod Dossey
Dec 30, 2025
1.0
This place sucks. They’re constantly messing up my delivery’s. I tell Amazon every time DONT SHIP MY STuff VIA USPS Chico. They are Constantly getting it wrong
AT
Angelic Talkington
Dec 30, 2025
5.0
OK so really? Well it's the Post Office etc what do you expect ? Yes on long lines during holidays and heck no there's not a lot of parking but Safeways parking ng lot is huge and right next door! As for service with a smile? Uhhh ...the holidays are probably stressful for the employees and I'm sure they have to deal with a lot just on normal days so--I don't really expect them to be delighted to see me at the counter however I will say that they are always very professional. And that's good because that means less jack jawin' (as a friend used to say) and more moving along in the line.
YA
Your Angel
Dec 27, 2025
2.0
first two trips went fine, but on my third, they did not verify the address where i was sending to with me (they got it wrong and didn't bother to check) so i got my package sent back to me. i understand why employees wouldn't be enthusiastic, but at the very least assist me 😭
LA
Lory Allan
Dec 13, 2025
4.0
I don’t get why people are so upset with this postal station. I find them to be doing their best. Happy holidays post office… I hope everyone who is standing line takes a little deep breath and is not rude to you.
EL
Emily Loeblein
Dec 10, 2025
1.0
The lady who’s been delivering our mail doesn’t even put it in the mail box, just puts it on the ground. My neighbor has also been having this issue as he has a fence and gate with a latch that’s easy to use but she doesn’t go through it to deliver his mail. She just leaves it on the sidewalk. It’s not only important information in the letters but she leaves packages on the sidewalk too. I’ve already had my new bank card get picked up my a random person due to it being left on the side walk. I had to call the bank and order another one again.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 550 Vallombrosa Ave?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and most locations can also take your passport photo. Remember to complete and print your passport application form before applying.
Do I need an appointment to use passport services here?
Most Post Offices offering passport services require an appointment made through the online scheduler, although some have limited walk-in passport hours.
What are the operating hours of the United States Postal Service at 550 Vallombrosa Ave?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:30 AM to 12:30 PM, and closed on Sundays.
How can I reserve a PO Box at this location?
You can search for and reserve available PO Boxes online at the USPS website, then complete your setup in person with proper identification.
What is the fee for passport photos at this Post Office?
The fee for a passport photo is currently $15.
Is the United States Postal Service on Vallombrosa easily accessible near other points of interest?
Yes, it's near places like Chico Post Office, Mangrove Plaza shopping center, and The Dental Connection, making it convenient to combine errands or services during your visit.
How can nearby locations such as Mangrove Plaza enhance my visit to the Post Office?
After completing your postal errands, you can visit Mangrove Plaza for shopping and dining options, offering a convenient way to combine postal services with leisure activities.
Can I find other shipping or mailing services near the United States Postal Service at 550 Vallombrosa Ave?
Yes, nearby services include The UPS Store 1244, which offers printing and shipping solutions, providing alternatives or additional support for your mailing needs.
Is there a convenient way to combine postal visits with other professional services nearby?
Yes, nearby you can find professional services like Harris & Plottel, LLP for legal needs and NorCal Websites for marketing, allowing you to efficiently manage multiple errands in one trip.