Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1244 in Chico offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Safeway Park Plaza At Mangrove And Vallombrosa.
Feedback on staff varies widely; some employees are praised for their friendliness and helpfulness, while others are criticized for rudeness and condescension.
Efficiency
Service is generally fast, but there are reports of long wait times during busy periods and issues with staff handling returns.
Store Conditions
The store has been noted for cleanliness issues and unpleasant odors, which detracts from the overall customer experience.
Operational Issues
Customers have experienced confusion regarding store hours and policies, leading to frustration with service availability.
LJ
lim jahey
3 days ago
4.0
While there may be occasional wait times, the staff consistently demonstrates professionalism and strives to optimize efficiency for the customers. This location represents a commendable option among UPS service centers.
KT
Kim Tenorio
Jan 5, 2026
1.0
I went to this location to return some Amazon items. I don’t normally return Amazon items here because I’ve found Kohl’s to be very easy. However, on one item, Amazon only gave me UPS as an option. So a few smaller returns I also chose to do at the UPS store so I could do it all at once. I had the original boxes despite the return saying it was not required. There was a line with a few people and two men working. They were slow, paid zero attention to the line of customers and despite the line, one walked in the back for a few minutes. When I realized the kiosk could be used for Amazon I went and scanned my return codes. Printed labels and just needed to tape the boxes closed to put the label on. I went over to the desk to hand them over and just asked to tape the box. The employee told me I was asking a lot and that the expectation was that boxes come taped. I told him the Amazon return said it wasn’t required but I brought my boxes anyway. He told me we charge a dollar to tape the boxes but I’ll just do it this time. All the while , the other employee walked out with an arrogant I don’t care attitude as he finally called to help the next person in line. I realize the holidays and post holidays are busy, but being paid to be there and not even remotely caring about the customers waiting is appalling. It makes me never want to do back to that store for anything. Ever.
EL
Ed Luce
Dec 11, 2025
4.0
Usually fast service.good staff.
GZ
G Zip
Dec 6, 2025
5.0
It makes Amazon returns a breeze and it's close to a food store, within walking distance for me.
Yes, our hours on Sunday are 12:00 PM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the main services offered by The UPS Store in Chico?
The UPS Store in Chico provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the operating hours of The UPS Store #1244 throughout the week?
The store is open Monday to Friday from 8:30 AM to 6:30 PM, Saturday 9:00 AM to 5:00 PM, and Sunday 12:00 PM to 3:00 PM.
Is The UPS Store #1244 open on holidays?
The store is closed on Thanksgiving Day (Nov 27), Christmas Day (Dec 25), New Year's Eve (Dec 31), New Year's Day (Jan 1), and Jan 19. It remains open with regular hours on Veterans Day and the day after Thanksgiving.
Where is The UPS Store #1244 located?
The UPS Store is located at 702 Mangrove Ave, Chico, CA 95926, US, next to Safeway Park Plaza at Mangrove and Vallombrosa.
What payment methods are accepted at The UPS Store #1244?
The store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #1244 offer special discounts or coupons?
Yes, customers can save with special offers and coupons available through their website.
How can I contact The UPS Store #1244?
You can call them at +1 530-898-1623 or email store1244@theupsstore.com.
Are there any professional photo services near The UPS Store in Chico?
Yes, Forte Foto, a professional event photography service, is located nearby, which can be convenient for customers needing photos before or after visiting The UPS Store.
What nearby businesses offer legal services close to The UPS Store #1244?
Harris Consumer Law, a legal services provider, is near The UPS Store, useful for customers who might need legal advice or services in the area.
Are there nearby retail options for shoes and clothing when visiting The UPS Store?
Vans shoe store and Heel and Sole Shoes are located nearby, along with Wedding Crashers, a bridal and clothing store, providing shopping options close to The UPS Store.