The UPS Store

3.9
66 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4934 in Chatsworth offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - At The Corner Of Mason And Devonshire.

Details

  • DeliveryNot available

Location

The UPS Store
20555 Devonshire St, Chatsworth, CA
91311, United States

Hours

Reviews

3.9
66 reviews
5 stars
45
4 stars
3
3 stars
1
2 stars
0
1 star
17
  • CC
    Cheynin
    Nov 11, 2025
    1.0
    Customer service is disgusting, they don’t not their own rules and don’t want to help customers. I any time receiving not my mail!Rude, unprofessional, unrespectable staff👎🏻
  • GM
    gegham Muradyan
    Oct 29, 2025
    1.0
    Don’t expect an ounce of friendly customer service from this dump. The people working here don’t know how to smile, greet you, no thank you, or even fake basic manners. Just dead silence and attitude. While I stepped out to grab the rest of my return items, they scanned what I left and literally tossed the receipt aside. When I came back, one worker was bizarrely narrating to my wife where she was putting tape—after forcing her to open the taped box because they “needed two tracking numbers” for a matching set. What a joke. Then, as if that wasn’t bad enough, they handed her useless tape and told her to tape the box herself. Unbelievable. These clowns have zero professionalism, zero customer service, and zero common sense. I wouldn’t trust them to ship a letter, let alone handle a return. I’ll be reaching out to corporate to let them know exactly how pathetic this location is run.
  • AN
    Alex Nevels
    Aug 27, 2025
    5.0
    These guys went above and beyond to pack something I bought on eBay (that weighed 140lbs!) and ship it across the country to me. They were easy to work with and packed my item with care. SUPER thankful they pulled it off! Would recommend!
  • TM
    Teri Marias
    Aug 24, 2025
    5.0
    Always helpful and friendly. Sometimes they get busy but they are very efficient!
  • LL
    Laura P (LP)
    Jul 5, 2025
    5.0
    The staff is always kind and ready to help.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4934 in Chatsworth offer?

The UPS Store #4934 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.