Primo Water Refill

1.0
1 review

About

Water Cooler Supplier
Easy to use and conveniently located outside Vons 1671. Our self-serve Refill water station provides fresh filtered drinking water in 1, 3 or 5-gallons.

Location

Primo Water Refill
20440 Devonshire, Chatsworth, CA
91311, United States

Reviews

1.0
1 reviews
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  • SR
    Sajjad H Rizvi
    Jun 5, 2025
    1.0
    ⭐ 1 Star – Terrible Service, Unreliable Company I rarely write reviews, but my experience with Primo/ReadyRefresh water delivery in the Northridge/Porter Ranch area was beyond frustrating. If you're considering using them—don’t. First off, their delivery schedule is a joke. They miss deliveries without warning, and when you try to contact customer service, you're either stuck on hold forever or get bounced around between agents who clearly have no clue what’s going on. I had to call multiple times just to get a simple water delivery that I paid for in advance. When the water finally arrived, it was left in the wrong location, and a few bottles were damaged—with no apology or compensation. One time, they even left the bottles blocking my front door like it was a prank. And don’t even get me started on billing issues. Charges show up randomly, and if you cancel, they still keep trying to bill you. It feels like a scam. Their “subscription” is more like a trap. Bottom line: if you want unreliable deliveries, rude customer service, and a billing nightmare, Primo/ReadyRefresh is the perfect disaster. Save yourself the headache and find a local provider who actually values their customers.

Frequently Asked Questions About Primo Water Refill

What services does Primo Water Refill offer?

Primo Water Refill offers a self-serve refill water station providing fresh filtered drinking water in 1, 3, or 5-gallon containers.

Where is Primo Water Refill located?

It is located at 20440 Devonshire, Chatsworth, CA 91311, United States, conveniently outside Vons 1671.