Easy to use and conveniently located outside Vons 1671. Our self-serve Refill water station provides fresh filtered drinking water in 1, 3 or 5-gallons.
⭐ 1 Star – Terrible Service, Unreliable Company
I rarely write reviews, but my experience with Primo/ReadyRefresh water delivery in the Northridge/Porter Ranch area was beyond frustrating. If you're considering using them—don’t.
First off, their delivery schedule is a joke. They miss deliveries without warning, and when you try to contact customer service, you're either stuck on hold forever or get bounced around between agents who clearly have no clue what’s going on. I had to call multiple times just to get a simple water delivery that I paid for in advance.
When the water finally arrived, it was left in the wrong location, and a few bottles were damaged—with no apology or compensation. One time, they even left the bottles blocking my front door like it was a prank.
And don’t even get me started on billing issues. Charges show up randomly, and if you cancel, they still keep trying to bill you. It feels like a scam. Their “subscription” is more like a trap.
Bottom line: if you want unreliable deliveries, rude customer service, and a billing nightmare, Primo/ReadyRefresh is the perfect disaster. Save yourself the headache and find a local provider who actually values their customers.
Frequently Asked Questions About Primo Water Refill
What services does Primo Water Refill offer?
Primo Water Refill offers a self-serve refill water station providing fresh filtered drinking water in 1, 3, or 5-gallon containers.
Where is Primo Water Refill located?
It is located at 20440 Devonshire, Chatsworth, CA 91311, United States, conveniently outside Vons 1671.
What are the payment options available at Primo Water Refill?
Payment options include American Express, Apple Pay, Cash, MasterCard, and Visa.
What are the hours of operation for Primo Water Refill?
Primo Water Refill follows the retailer location hours of Vons 1671 where it is located.
Which languages are supported at Primo Water Refill?
Primo Water Refill supports English and Spanish languages.
What brands are available at Primo Water Refill?
The station features products from the Primo Water brand.
Can I refill different container sizes at Primo Water Refill?
Yes, you can refill 1, 3, or 5-gallon containers at the station.
What nearby places can I visit after refilling water at Primo Water Refill?
Nearby you can visit Vons grocery store, Starbucks for coffee, or Devonshire & Mason Center shopping and concert venue for entertainment.
Are there financial services near Primo Water Refill?
Yes, Western Union for money transfers, Coinme for currency exchange, Coinstar for banking services, and Wells Fargo ATM are nearby for your financial needs.
What dining options are near Primo Water Refill?
Nearby dining options include Starbucks coffee shop, House of Shish Kabob Persian restaurant, Denny's for breakfast and brunch, Earl's Donuts bakery and coffee shop, Baskin-Robbins ice cream shop, and Sharky's Woodfired Mexican Grill.