Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 20283 Santa Maria Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
3.0
93 reviews
5 stars
39
4 stars
4
3 stars
5
2 stars
4
1 star
41
AB
Amanda Bartley
1 day ago
1.0
Missing a vitamin delivery. Delivery said delivered at 234pm to mailbox which I thought wasn't correct because I have no mailbox. So I rush over get there at 324 and not a package or mail in site. So I call up there a woman with a very heavy accent picks up and tells me she will take my number down and contact the carrier and call me back in an hour. It's March 4th and not one call and now no one is answering so I am on my pretty little way up there because why are you lying saying you made a delivery when you in fact did not?
They'll hire anybody which is obvious just look at the whitehouse. Point made. Please delivery package. It's 1044am I'll be there soon
JJ
John
Feb 9, 2026
5.0
This is hands down the best USPS location in the East Bay, in my opinion. I’ve visited multiple locations in the area, and this one stands out.
The manager here is actually involved — both with the staff and with customers. At other USPS locations I’ve visited, it’s nearly impossible to get support from a manager. But at the Castro Valley branch, the manager was on site and actively helping.
I was able to get everything I needed taken care of smoothly. Overall, it was a great experience. I’ll definitely be coming back here for any future shipping needs.
MS
maria segundo
Jan 13, 2026
1.0
Estoy muy molesta enojada hace 3 meses me dejaron un paquete abierto pero cerrado con tape le sacaron prendas solo dejaron una sola y fue tanto papeleo requisitos para q me rembolsaran mi dinero q lo perdi al final ...ahora este dia lo volvieron a hacer pedi q pesaran mi paquete y resulta q le faltaban 6 libras otra ves al parecer abren las bolsas y cierran con tape porq las veces q me ha pasado se nota q no es roto por maquina si no q el corte se ve hecho por tijera o algo preciso dejo la foto para q vean ojala hagan cambios y miren bien el personal que tienen haciendo mal el servicio... porque no hacen nada para que esto no pase... yo ya no pedire nada por correo ya no confio en el servicio. Muy mal ...
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
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