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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3043 in Castro Valley offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Lucky's Shopping Center At Redwood Road And Castro Valley.
Details
- DeliveryNot available
Location
Hours
Reviews
3.1
126 reviews
5 stars
56
4 stars
11
3 stars
4
2 stars
5
1 star
50
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Feedback is mixed regarding staff attitude; while some customers praise friendly and helpful employees, others report rudeness and unprofessional behavior.
Service Efficiency
Many customers appreciate the quick service and efficiency, especially during busy times, although some express frustration with long wait times.
Customer Service Issues
Several reviews highlight significant customer service issues, including unhelpful staff, lack of knowledge, and poor handling of complaints.
Pricing Concerns
Customers frequently mention dissatisfaction with pricing, particularly for printing and packaging services, feeling they are overcharged.
Mixed Experiences
Overall, experiences vary widely, with some customers having positive interactions while others report negative experiences, indicating inconsistency in service quality.
- VKVajeeha Kaiser4 days ago3.0Got my livescan done today. Started out good but then got sloppy. The customer service representative was careless with my name and then had an attitude when I asked her to retype it in.
- KBKate Bartolomei6 days ago5.0There was a very short line and i was warmly greeted at this store by Shanya. It's the first time I've been made to feel welcome at a UPS store and I have had experience at many. I will definitely be back here.
- KDKeanya DaCostaJan 3, 20265.0I come here often, and I will tell you every time every employee is polite professional and very fast.
- DNDaniel NicholsonDec 14, 20255.0Have not experienced any rude staff. For me this has been a good location.
- SMSunny MannOct 27, 20255.0Cora is the best Manager !
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Castro Valley provide?
The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
What are the operating hours of The UPS Store #3043?
Monday to Friday: 8:30 AM - 6:30 PM; Saturday: 9:00 AM - 5:00 PM; Sunday: 11:00 AM - 4:00 PM. Hours may vary on holidays.
Is The UPS Store open on Sundays?
Yes, the store is open on Sundays from 11:00 AM to 4:00 PM.
Does The UPS Store #3043 offer mailbox rental services?
Yes, mailbox rental services are available for mail and packages at The UPS Store.
Which payment methods are accepted at The UPS Store in Castro Valley?
Payment options include American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Are there multi-language support options available at The UPS Store?
Yes, services are offered in English, Spanish, Filipino, and Hindi.
Where is The UPS Store located in Castro Valley?
It is located at 20885 Redwood Rd, Castro Valley, CA 94546, inside Lucky's Shopping Center at Redwood Road and Castro Valley.
What nearby dining options can I visit before or after stopping by The UPS Store?
Nearby dining options include Quickly Castro Valley (bubble tea and café), Doug's Place (American diner), Papa Murphy's Take 'N' Bake Pizza, Tancho Japanese Restaurant, and Ramen 101.
Are there any nearby services related to shredding outside The UPS Store?
Yes, Shred Nations is a nearby shredding service and professional services provider you can consider.
How can nearby businesses like Wolf-Pac Services and Kevin W. Harper CPA support my visit to The UPS Store?
Wolf-Pac Services offers professional and legal services, while Kevin W. Harper CPA & Associates provides accounting and financial services nearby, which can complement your business needs during your visit.