Brand Certified
The UPS Store
3.4(150 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
20885 Redwood Rd, Castro Valley, CA
94546, United States
Certified by The UPS Store • Mar 01, 2026
(510) 583-1906
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/ca/castro-valley/20885-redwood-rd
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3043 in Castro Valley offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Lucky's Shopping Center At Redwood Road And Castro Valley.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
3.4
150 reviews
5 stars
79
4 stars
12
3 stars
4
2 stars
5
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, although some reported rude behavior from certain employees.
Efficiency
Customers noted that the store generally operates quickly, with many expressing satisfaction with the speed of service, despite occasional long wait times.
Mixed Experiences
While many reviews highlighted positive interactions, there were several complaints about unprofessional behavior and poor customer service from specific staff members.
Pricing Issues
Several customers expressed dissatisfaction with pricing, particularly regarding printing and packaging services, feeling they were overcharged.
Store Environment
The store was described as clean and well-organized, but some customers noted that staff attitudes could detract from the overall experience.
- PNPhu NguyenFeb 26, 20265.0Amanda was great!!! Helpful, efficient, and fun to talk to! She made the experience so easy and fun !
- NSN SFeb 12, 20265.0Amanda the Notary on staff at the Castro Valley location is amazing. She is always friendly and very quick but also clear and thorough. I would definitely return to her again.
- IBIesha BurksFeb 10, 20265.0Go CORA!!!!!!!Thank you!!!! She was so helpful, patient and very sweet. I appreciate you so much!!!!
- NANancy AustinJan 29, 20265.0It was a pleasure to have Danielle assist me today in returning a package. She was very helpful, professional and polite. Returning packages can often be stressful, but this was so easy, and I really enjoyed interacting with Danielle.
- EAEddie AguirreJan 26, 20265.0The staff here at this location is Awesome! The personalities and the energy of the staff are honestly what keep me going back to use this store for their services. The last time I went into the store to return an amazon package there were 4 people ahead of me and "Kat", (the kind girl with glasses) welcomed us into their store and took care of us faster than it took us to finding parking. Kudos to them all for all the hard work they do. Im definitely gonna continue to use this store more often.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
Brand Certified Facts from The UPS Store
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Certified March 01, 2026Yext Knowledge Graph
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