United States Postal Service

1.6
149 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 21350 Avalon Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
21350 Avalon Blvd, Carson, CA
90745, United States

Hours

Reviews

1.6
149 reviews
5 stars
14
4 stars
7
3 stars
5
2 stars
7
1 star
116

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and lacking professionalism.

Slow Service

Many customers reported extremely long wait times, with some waiting over an hour to be served, often due to insufficient staff.

Package Issues

A significant number of reviews mentioned problems with packages being lost, delayed, or marked as delivered without being received.

Staff Attitude

Several customers noted a lack of care and poor attitudes from employees, contributing to a negative overall experience.

Operational Inefficiency

Customers expressed frustration with the operational inefficiencies, including long lines, inadequate staffing, and issues with self-service kiosks.
  • MR
    Marco Rios
    Oct 3, 2025
    1.0
    They are the pathetic and useless.
  • AP
    A .P
    Aug 19, 2025
    1.0
    They have been out of stamps for a whole week. Seriously? Its a post office . What do you mean we dont have stamps .
  • ML
    Mauro Lopez
    Mar 24, 2021
    1.0
    Most of my packages stay in Carson! I have to give my customers back there money due to this ! Not once nor twice , it has happen to many time to my packages ! Someone needs to address this asap, delays can take several weeks. Bad service !
  • AG
    Araceli Gonzalez
    Mar 2, 2019
    1.0
    I agree 😡 the service here is horrible. My mail very often arrives open or ripped. I reported many times but no improvement.
  • RC
    Roy Caparroso
    Jun 2, 2016
    1.0
    Economy is bad...it aggravates when service is bad..am not even aware I hv this form 3849, all probably this usps employee did, dropped d form inside our mail box...

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.