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United States Postal Service

2.0
(119 reviews)

Business Details

20700 Avalon Blvd, Carson, CA
90746, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 20700 Avalon Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
20700 Avalon Blvd, Carson, CA
90746, United States

Hours

Reviews

2.0
119 reviews
5 stars
25
4 stars
2
3 stars
2
2 stars
6
1 star
84

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlighted consistently rude and unprofessional behavior from staff, particularly from a specific older female employee, leading to a negative customer experience.

Customer Service

Customers reported poor service, including long wait times, lack of assistance, and dismissive attitudes from employees, contributing to frustration and dissatisfaction.

Inconsistency

There were complaints about inconsistent service, such as differing treatment of customers and refusal to assist with certain tasks, which left customers feeling unfairly treated.

Positive Experiences

A few customers noted positive interactions with specific employees who provided helpful and friendly service, contrasting with the overall negative feedback.
  • MK
    moskovskoi kstew
    Feb 25, 2026
    1.0
    WORSTTTTTRR SERVICE EVER!!!! THE LADY WITH BRAIDED HAIR AND THE GUY WITH GLASSES TALK SO RUDE!!!!!! NEVER EVER COME HERE AGAIN!!!!!!!!
  • JW
    Jessica Whelchel
    Feb 9, 2026
    1.0
    I have never been treated as horrible as I was today at this post office. I was insulted by the woman that refused to give her name. Ms Keys. I see nothing but bad behavior from the same person in all the reviews. Why isn’t anything ever done. I do not trust her at all.The camera footage from the post office needs to be reviewed.. I drop packages every week and I only need to buy tape occasionally. No excuse for this continuous behavior. The location works best for me & I shouldn’t have to change locations. I will file a complaint with corporate & maybe we need to talk to the mayor of Carson. She gave a personal attack my looks. I have never made a review in my life. Today I am. The worst part is the other Post Office has worse reviews but they are about the same Ms Keys. I don’t even want to give 1 star.
  • TG
    TERRELL GREEN
    Jan 30, 2026
    1.0
    absolutely disrespectful they need to get rid of the old lady with the short red hair trying to be professional but really arrogant. she believes the swinging plastic will save her from getting sick ....germs you will get reguardless. usps you need to do better this woman is rude give her separation papers it's not a pleasant transaction at this post office matter fact hello then and just get a new crew......ASAP..... DON'T DO BUSINESS HERE THEY ARE RUDE AS HELL AND ALWAYS ON THE PHONE RUNNING THEY MOUTH.
  • LN
    Lori Nelson
    Jan 9, 2026
    1.0
    The staff here are ALWAYS rude and unpleasant even when you go out of your way to be extra pleasant to them. They seem like they either hate people or hate their job. It makes no sense to be that rude. This is everytime I have to go there.
  • DR
    David Rajewski
    Dec 31, 2025
    1.0
    A staff member told me to stop bringing so many packages to their store. Isn't that the entire point of this business?

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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