Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 20700 Avalon Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted the rudeness and unprofessional behavior of several staff members, particularly an older female employee, leading to a negative customer experience.
Customer Service
Customers frequently reported poor customer service, including long wait times, lack of assistance, and inconsistency in service standards.
Positive Experiences
Some customers noted positive interactions with specific employees who provided helpful and friendly service, contrasting with the overall negative feedback.
Operational Issues
There were complaints about operational inefficiencies, such as early closing times and refusal to accept prepaid packages, which frustrated customers.
LN
Lori Nelson
3 days ago
1.0
The staff here are ALWAYS rude and unpleasant even when you go out of your way to be extra pleasant to them. They seem like they either hate people or hate their job. It makes no sense to be that rude. This is everytime I have to go there.
DR
David Rajewski
Dec 31, 2025
1.0
A staff member told me to stop bringing so many packages to their store. Isn't that the entire point of this business?
RA
REBECCA WICKRAMA ARACHCHI
Dec 27, 2025
5.0
Ms. Keyes has always been efficient, competent and gives fast service. My experience has always been pleasant. This PO has become my go-to branch when i have to mail or ship stuffs, because of Ms. Keyes
MM
MIckey F'in Mouse
Dec 4, 2025
1.0
Worse place. Like salty or sweet. You never know who is in a "Mood". Was having issues with the address on package. Got out of line, made a phone call, to get the correct info. Came back to the line. Had different "human". She told me the zip codes were coming up different. I got back out, called the place-had trouble reaching someone, but got the corrected zip code, address. While in line I was trying to re-seal the new priority envelope--which folded over the label--messed up the address while I'm in line. The "human" says: "I don't know if you've ever been in my line but I'm not going to let you write on that envelope your information. You had all that time over there to make that correction. You need to get out, make the correction and come back in cause I'm not letting you take up time" Yeah they did. "Human" said that. I left the line aright--I walked out, went to Signal Hill and those ladies were very nice an pleasant. Wonderful. Not their first go at it as weeks ago I saw them snap at a couple who was not "properly" in line in an empty room. I could not wait to get home to write this. Will never ever set foot in that place again. I'm stupid if I do!
CC
cheesecake
Nov 17, 2025
1.0
this place doesn’t even deserve 1 star, it deserves none cuz the staff are rude as hell. don’t go here if you want to maintain your mental health and well being.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 20700 Avalon Blvd?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at this USPS location.
Can I apply for a passport at this Post Office location?
Yes, this USPS accepts first-time passport applications and most locations can also take your passport photo. Be sure to complete and print your passport application form before applying.
Do I need an appointment for passport services at this USPS?
Most Post Offices with passport services require an appointment through the online scheduler. Limited walk-in hours may be available at select locations.
What are the USPS location's opening hours?
Open Monday to Friday from 10:00 AM to 6:00 PM, Saturdays from 9:00 AM to 2:00 PM, and closed on Sundays.
Can I reserve a PO Box online for this location?
Yes, you can search for available PO Boxes and reserve one online through the USPS website. You'll receive instructions for completing your setup in person.
Is 24/7 access to PO Boxes available at this USPS?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check directly with this Post Office.
Are there any nearby places where I can get beauty or spa services before or after visiting the Post Office?
Yes, nearby options include Sharp Beauty Suite, KB Beauty Bar, Sola Salon Studios, Beauty Lounge Spa, and LA Body Cave medical spa for your beauty and spa needs.
Where can I find food options close to the USPS location at 20700 Avalon Blvd?
Nearby food options include Wetzel's Pretzels, Five Guys, and Chuck E. Cheese, which are convenient places to grab a meal or snack before or after your visit.
Which nearby stores could I visit for shopping after handling my postal needs?
You can visit nearby stores such as Sears, Burlington, Closet Ambition, As Seen on TV Store, and Cellaxs for a variety of shopping options including clothing, electronics, and home goods.
How can nearby transportation or services help me find or access the United States Postal Service at 20700 Avalon Blvd?
Nearby places like other USPS locations and the US Post Office can serve as landmarks, and service providers such as Spectrum can assist with communication needs, helping customers find their way.