United States Postal Service

2.0
116 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 20700 Avalon Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
20700 Avalon Blvd, Carson, CA
90746, United States

Hours

Reviews

2.0
116 reviews
5 stars
25
4 stars
2
3 stars
2
2 stars
6
1 star
81

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlighted the rudeness and unprofessional behavior of several staff members, particularly an older female employee, leading to a negative customer experience.

Customer Service

Customers frequently reported poor customer service, including long wait times, lack of assistance, and inconsistency in service standards.

Positive Experiences

Some customers noted positive interactions with specific employees who provided helpful and friendly service, contrasting with the overall negative feedback.

Operational Issues

There were complaints about operational inefficiencies, such as early closing times and refusal to accept prepaid packages, which frustrated customers.
  • LN
    Lori Nelson
    3 days ago
    1.0
    The staff here are ALWAYS rude and unpleasant even when you go out of your way to be extra pleasant to them. They seem like they either hate people or hate their job. It makes no sense to be that rude. This is everytime I have to go there.
  • DR
    David Rajewski
    Dec 31, 2025
    1.0
    A staff member told me to stop bringing so many packages to their store. Isn't that the entire point of this business?
  • RA
    REBECCA WICKRAMA ARACHCHI
    Dec 27, 2025
    5.0
    Ms. Keyes has always been efficient, competent and gives fast service. My experience has always been pleasant. This PO has become my go-to branch when i have to mail or ship stuffs, because of Ms. Keyes
  • MM
    MIckey F'in Mouse
    Dec 4, 2025
    1.0
    Worse place. Like salty or sweet. You never know who is in a "Mood". Was having issues with the address on package. Got out of line, made a phone call, to get the correct info. Came back to the line. Had different "human". She told me the zip codes were coming up different. I got back out, called the place-had trouble reaching someone, but got the corrected zip code, address. While in line I was trying to re-seal the new priority envelope--which folded over the label--messed up the address while I'm in line. The "human" says: "I don't know if you've ever been in my line but I'm not going to let you write on that envelope your information. You had all that time over there to make that correction. You need to get out, make the correction and come back in cause I'm not letting you take up time" Yeah they did. "Human" said that. I left the line aright--I walked out, went to Signal Hill and those ladies were very nice an pleasant. Wonderful. Not their first go at it as weeks ago I saw them snap at a couple who was not "properly" in line in an empty room. I could not wait to get home to write this. Will never ever set foot in that place again. I'm stupid if I do!
  • CC
    cheesecake
    Nov 17, 2025
    1.0
    this place doesn’t even deserve 1 star, it deserves none cuz the staff are rude as hell. don’t go here if you want to maintain your mental health and well being.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.