United States Postal Service

2.6
157 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 6929 Fair Oaks Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6929 Fair Oaks Blvd, Carmichael, CA
95608, United States

Hours

Reviews

2.6
157 reviews
5 stars
47
4 stars
11
3 stars
13
2 stars
8
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude and unhelpful service from staff, particularly from specific employees.

Package Handling

Multiple reviews mention issues with lost or damaged packages, as well as concerns about packages being mishandled or stolen.

Staff Competence

There are complaints about the incompetence of some staff members, leading to miscommunication and errors in service.

Mixed Experiences

While some customers report positive experiences with friendly and helpful staff, many others express frustration with long wait times and poor service.

Operational Issues

Customers frequently mention problems with the post office's hours, including early closures and difficulty reaching staff by phone.
  • MB
    Michael Barker
    Dec 4, 2025
    5.0
    I come here every month and I've had nothing but professional service.
  • LW
    Lindsey Walker
    Oct 20, 2025
    1.0
    Its 9:02 am on a Monday and while the self serve kiosk is open, the package drop off drawer is locked? What is the point??
  • RR
    Ross
    Oct 7, 2025
    1.0
    High Incompetent.. Damaged my property from Postal Service Drivers. Now wont deliver packages after I complained to Supervisors, yes 4 of them. Go to Post Office to pick up package and clerk at counter says it's on truck out for delivery. Drive and find Mail Truck in my neighborhood and driver doesn't have package because it's at Post Office so I go back to Post Office and explain to different clerk and he says it's my fault. I said my fault ? Because of damage to my Property from USPS, dude doesn't know what he's talking about. I did get package and stand by what I stated, Incompetent.
  • AA
    Amy
    Aug 16, 2025
    1.0
    Came here to report how rude, slow, and incompetent the clerk here was today. Not surprised by all the bad reviews. (Older woman with dark hair). When she couldn't find the address she became unhinged! Banging on the keyboard like every stroke was just utter misery for her. Finally I told her that she was stressing me out with how stressed out she was, took my package and left. Horrendous customer service. Sad part was my son was waiting for this package at college, now it'll be delayed since she was so incompetent.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.