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The UPS Store #0326 in Carmel offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Crossroads Shopping Center.
My mother trusted this location to package and ship a 47lb hand carved marble statue. On Tuesday 4/21 I received the damaged packaged and inspected the item. The same day, I called at 5:49PM and was transferred to outside UPS customer service instead of having someone from the store answer. No big deal. Google hours may be incorrect. On Wednesday 4/22 I called 7:30am and left a voicemail, then called again at 8:27am where the call was answered and I received an answer to my question of their protocol for packing a heavy and fragile item. When told I needed them to file a claim with me over the phone, I was told to call back & speak to the manager about getting help with filing a claim (since the online option they suggested was not working for me because I tried on 4/21). My mother ended up calling this location before her surgery and spoke to a wonderful employee who helped her start said claim.
This item was bubble wrapped beautifully. HOWEVER, the bubble bags surrounding it did not hold up within the first NOR second box it ended up arriving in IE damaged box within a damaged box. There was also no indication of “handling with care” or warning of “fragile item” on the outside of the package.
For $200 to package and ship.. My mother was taken advantage of when entrusting you.
MD
Maya Drowski
Apr 17, 2026
5.0
Always very helpful.
Very knowledgeable and his job and very professional!
Thank you Matt.
Very happy with every one who work at UPS in Carmel.
TH
Tom Hout
Apr 9, 2026
5.0
Nunilo does a great job making posters. The whole staff is good and responsive.
SS
Sierra S
Apr 8, 2026
5.0
I visited the store to ship something, and Sjon provided me with excellent customer service!
MM
Meegan Mitchell
Apr 7, 2026
5.0
As part time locals, my husband and I found the perfect UPS Store to manage our packages and mail. Maggie and the crew are part of how we stay stress free and relaxed during our time home, and away.
What are the primary services offered at The UPS Store in Carmel?
The UPS Store in Carmel provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more to support your business and mailing needs.
What are the store hours for The UPS Store #0326 in Carmel?
The UPS Store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 11:00 AM to 4:00 PM. Hours may vary on holidays.
Is The UPS Store in Carmel open on Sundays?
Yes, The UPS Store in Carmel is open on Sundays from 11:00 AM to 4:00 PM.
Does The UPS Store in Carmel offer mailbox rental services?
Yes, mailbox services are available at The UPS Store in Carmel to securely receive your mail and packages.
What payment options are accepted at The UPS Store in Carmel?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa for your convenience.
Where is The UPS Store #0326 located in Carmel?
The UPS Store is located at 225 Crossroads Blvd in the Crossroads Shopping Center, Carmel, CA 93923.
What nearby shopping centers can customers visit along with The UPS Store?
Customers can visit The Crossroads Carmel shopping center, located near The UPS Store, for additional shopping and dining options before or after their visit.
Are there any nearby medical facilities near The UPS Store in Carmel?
Montage Medical Group, Carmel is a nearby medical center for those needing healthcare services close to The UPS Store location.
Can customers combine their visit to The UPS Store with stops at nearby lifestyle or retail stores?
Yes, customers can visit nearby stores such as Ocean Pacific Lifestyle and Tumi, both offering lifestyle and luggage products, making for a convenient shopping trip.
Does The UPS Store in Carmel accommodate Spanish-speaking customers?
Yes, The UPS Store in Carmel offers services in both English and Spanish to assist a wide range of customers.
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