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The UPS Store #0326 in Carmel offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Crossroads Shopping Center.
The staff, particularly Matt, Nunilo, and Kayla, received high praise for their friendly, helpful, and efficient service, often going above and beyond for customers.
Team Performance
Customers consistently highlighted the exceptional teamwork and professionalism of the entire staff, describing them as knowledgeable and accommodating.
Store Environment
The store is noted for its cleanliness and welcoming atmosphere, contributing to a positive customer experience.
Specialized Services
The UPS store is recognized for its ability to handle various projects, including printing and shipping, with attention to detail and customer needs.
LI
Lex I
Jan 3, 2026
1.0
Came in to ship an iPhone. Let Matt, the manager, know that I needed to take a picture of my box (final package) and he refused. He said others packages are a head of me in the back. I shared I don’t want to wait and would really appreciate if he can package while I’m here given I’m the only customer physical here asking for this. He proceeded to tell me that I’m not his customer, rather Apple is. Yikes - good job taking care of the locals.
If he had not been so rude and disrespectful, I would not be leaving this review.
JM
Jennifer Mallon-Walters
Dec 9, 2025
5.0
By far my most favorite UPS store I go to. Everyone is so nice, helpful, and quick! These employees should be celebrated by management because they truly go above and beyond.
CH
Chris Hernandez
Sep 18, 2025
5.0
Best staff ever!!!!!!
JL
Judy Lewis
Nov 11, 2019
5.0
Great service - in particular, Greg!
CW
CARTER WILLIAMS
Mar 14, 2018
1.0
Worst UPS store for printing or using in store computer. Half the time the "network is down" so you can't print off the in store computer and when you email the store with your documents they can't print the documents correctly.
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the primary services offered at The UPS Store in Carmel?
The UPS Store in Carmel provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more to support your business and mailing needs.
What are the store hours for The UPS Store #0326 in Carmel?
The UPS Store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 11:00 AM to 4:00 PM. Hours may vary on holidays.
Is The UPS Store in Carmel open on Sundays?
Yes, The UPS Store in Carmel is open on Sundays from 11:00 AM to 4:00 PM.
Does The UPS Store in Carmel offer mailbox rental services?
Yes, mailbox services are available at The UPS Store in Carmel to securely receive your mail and packages.
What payment options are accepted at The UPS Store in Carmel?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa for your convenience.
Where is The UPS Store #0326 located in Carmel?
The UPS Store is located at 225 Crossroads Blvd in the Crossroads Shopping Center, Carmel, CA 93923.
What nearby shopping centers can customers visit along with The UPS Store?
Customers can visit The Crossroads Carmel shopping center, located near The UPS Store, for additional shopping and dining options before or after their visit.
Are there any nearby medical facilities near The UPS Store in Carmel?
Montage Medical Group, Carmel is a nearby medical center for those needing healthcare services close to The UPS Store location.
Can customers combine their visit to The UPS Store with stops at nearby lifestyle or retail stores?
Yes, customers can visit nearby stores such as Ocean Pacific Lifestyle and Tumi, both offering lifestyle and luggage products, making for a convenient shopping trip.
Does The UPS Store in Carmel accommodate Spanish-speaking customers?
Yes, The UPS Store in Carmel offers services in both English and Spanish to assist a wide range of customers.
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