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Storefront of The UPS Store in Carmel, CA
Brand Certified

The UPS Store

4.9
(115 reviews)

Business Details

225 Crossroads Blvd, Carmel, CA
93923, United States
(831) 625-2800
https://locations.theupsstore.com/ca/carmel/225-crossroads-blvd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0326 in Carmel offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Crossroads Shopping Center.

Location

The UPS Store
225 Crossroads Blvd, Carmel, CA
93923, United States

Hours

Reviews

4.9
115 reviews
5 stars
112
4 stars
0
3 stars
0
2 stars
1
1 star
2

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Matt, Nunilo, and Kayla, received high praise for their friendly, helpful, and efficient service, often going above and beyond for customers.

Team Performance

Customers consistently highlighted the exceptional teamwork and professionalism of the entire staff, describing them as knowledgeable and accommodating.

Store Environment

The store is noted for its cleanliness and welcoming atmosphere, contributing to a positive customer experience.

Specialized Services

The UPS store is recognized for its ability to handle various projects, including printing and shipping, with attention to detail and customer needs.
  • LI
    Lex I
    Jan 3, 2026
    1.0
    Came in to ship an iPhone. Let Matt, the manager, know that I needed to take a picture of my box (final package) and he refused. He said others packages are a head of me in the back. I shared I don’t want to wait and would really appreciate if he can package while I’m here given I’m the only customer physical here asking for this. He proceeded to tell me that I’m not his customer, rather Apple is. Yikes - good job taking care of the locals. If he had not been so rude and disrespectful, I would not be leaving this review.
  • JM
    Jennifer Mallon-Walters
    Dec 9, 2025
    5.0
    By far my most favorite UPS store I go to. Everyone is so nice, helpful, and quick! These employees should be celebrated by management because they truly go above and beyond.
  • CH
    Chris Hernandez
    Sep 18, 2025
    5.0
    Best staff ever!!!!!!
  • JL
    Judy Lewis
    Nov 11, 2019
    5.0
    Great service - in particular, Greg!
  • CW
    CARTER WILLIAMS
    Mar 14, 2018
    1.0
    Worst UPS store for printing or using in store computer. Half the time the "network is down" so you can't print off the in store computer and when you email the store with your documents they can't print the documents correctly.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the primary services offered at The UPS Store in Carmel?

The UPS Store in Carmel provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more to support your business and mailing needs.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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