United States Postal Service

3.0
92 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1700 Aviara Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1700 Aviara Pkwy, Carlsbad, CA
92011, United States

Hours

Reviews

3.0
92 reviews
5 stars
43
4 stars
2
3 stars
2
2 stars
5
1 star
40
  • JJ
    Joel
    Nov 14, 2025
    3.0
    Guy at the counter just kind of stares at you, doesn’t say anything. And then rates himself on the screen when you pay! Probably because he knows he would get fired for his terrible customer service. Usually a good experience here but it bothers me when people act like this at their job.
  • BB
    Blake Bent
    Nov 4, 2025
    5.0
    No issues with this location. Plenty of parking, was well staffed and the line was moving quickly.
  • PA
    Pantelis Vassilakis (acousticslab)
    Jun 27, 2025
    1.0
    Convenient location and overall good service. The low rating applies specifically to one male Caucasian employee with a short beard, who insists on violently bending envelopes marked fragile to test for… what? When I finally confronted him he pulled the “can’t talk back to a federal employee” card. I’m avoiding this branch now but, if I’m short on time and go there, I only stay if there’s an alternative employee that can help me.
  • JN
    Johnny Nguyen
    Jun 3, 2025
    5.0
    Above average (for USPS) on the customer service. The postal workers here have been here for a while, so they know their stuff. 2 automated machines for the self-help types. I also like that they keep the Priority shipping boxes stocked, which many POs struggle with.
  • CC
    Chandrani Collure
    Dec 9, 2020
    1.0
    Was on hold for 21/2 but still didn’t answer my call. Recording said will answer in one hour. I just wanted to know how long it will take. After 2 1/2 hours I could not keep holding, was very frustrated. Supervisor needs to know and give me an explanation.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.