The UPS Store

4.8
167 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4460 in Carlsbad offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Poinsettia Village Shopping Center, Next To Ralph's & Rite-Aid.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available

Location

The UPS Store
7040 Avenida Encinas, Carlsbad, CA
92011, United States

Hours

Reviews

4.8
167 reviews
5 stars
155
4 stars
1
3 stars
2
2 stars
2
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently provide friendly, helpful, and efficient service, often going above and beyond to assist customers.

Mixed Experiences

While many reviews praise the service, there are isolated incidents of rude behavior from staff that negatively impacted customer experiences.

Store Environment

Customers appreciate the cleanliness, organization, and availability of packing materials at the store.

Reliability

The store is noted for its reliable shipping services, with packages arriving safely and on time.
  • AH
    Ashley Harrell
    Dec 31, 2025
    5.0
    Such an incredible helpful staff. They are truly exceptional. They are patient and kind and don’t rush me. They also have offered to help me with heavy packages. It doesn’t get better and at this point I don’t live as close by but I’ll go out of my way to work with these kind people.
  • AS
    ACH S
    Dec 22, 2025
    5.0
    The staff at the store are amazing, they are so helpful, even helped me package the item, they go above and beyond every time!!!
  • RC
    Romeo Carandang
    Dec 21, 2025
    1.0
    Went over just before closing on 12/19/25 and received very rude service. Paid for 2 day service that was to arrive on 12/19 and it had not arrived. Wanted to report the guy for his bad service but he refused to give his name. Paid $53 for shipping from Carlsbad, CA to Roxbury, MA for a package weighing 4.01lbs and charged for 5lbs. UPS shipped it USPS and the arrival is expected 12/22/2025. I will be arriving in Boston before the package. What a disgraceful UPS store. Stay away, far away from this UPS store if you do not want to ruin the merry season.
  • KA
    K. Oliver Anttila
    Dec 20, 2025
    5.0
    Fast and friendly service. Thank you, Bailey and Jeff!
  • KL
    Kelly Layton
    Dec 8, 2025
    5.0
    I had such a great experience at this UPS Store in Carlsbad! Jeff, the store owner, is incredibly welcoming and always remembers who I am, which makes every visit feel personal and easy. The rest of the staff is just as friendly and efficient — they greet me right away, answer all of my questions, and make the shipping process completely stress-free. The store is always clean, organized, and fully stocked with packing materials, which is perfect when I’m mailing out client packages for my business. I really appreciate how knowledgeable the team is; they help me choose the best shipping options, pack items securely, and ensure everything is labeled correctly. I’ve never had a single issue with lost or damaged shipments. Their customer service consistently goes above and beyond, and it’s clear they truly care about the community and the people they serve. If you need reliable shipping, printing, notary services, or even just a quick Amazon return, this is the UPS Store to go to in Carlsbad. Highly recommended!

Frequently Asked Questions About The UPS Store

What services does The UPS Store #4460 in Carlsbad offer?

The UPS Store #4460 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Where is The UPS Store #4460 located?

It is located at 7040 Avenida Encinas, Ste 104, Carlsbad, CA 92011, inside Poinsettia Village Shopping Center next to Ralph's and Rite-Aid.