Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0001 in Carlsbad offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Vons Shopping Ctr (Near Dove Library) At Aviara & El Camino Real.
Details
- DeliveryNot available
Location
Hours
Reviews
4.0
272 reviews
5 stars
194
4 stars
10
3 stars3
2 stars
5
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praise the friendly and helpful staff, others report rude and dismissive behavior from certain employees.
Efficiency
Several reviews highlight the efficiency of the service, noting quick transactions and minimal wait times, although some customers experienced delays during busy periods.
Management Issues
There are multiple complaints regarding the management style, particularly concerning the owner's behavior towards both customers and employees, which has negatively impacted the overall customer experience.
Convenience
Customers appreciate the convenience of the location and the variety of services offered, including Amazon returns and notary services.
- TJTiffany JohnsonSep 16, 20255.0Every time I go I’m greeted by the happiest employee I’ve ever seen no matter the time or day she is always smiling. I can’t remember her name but I call her giggles. In general I’ve always had a great experience with this location with all the women that work there.
- MPMihir PathakSep 16, 20255.0Excellent service, transparent communication, and friendly staff
- NLNyshia LSep 16, 20255.0Very easy and convenient. Jacky helped me with ease.
- MMMaryAlexandraSep 2, 20251.0If I could find where to give UPS, in general, a review I would but this seems to be my only option since they don’t even come up on the BBB website. I’m so tired of these shipping companies rolling out tech that doesn’t work or is cumbersome. I have no need for a UPS account, but I have one for the one time every 10 years I need it. I need to have a delivery held at a location as I’ve had delivery attempts made and I’m not home. After spending an hour on this app, updating everything, I still can’t get the package held due to errors on the app (and I tried in browser as well), and/or that I apparently have to wait until I receive some code in the mail before I can update my address. And I don’t even know if that’s actually the problem. This app and process is cumbersome and unnecessarily complicated. This shouldn’t be this hard!
- JFJay FlowsAug 28, 20255.0The customer service was great all staff helped but Jackie was very informative of timing and why I was paying what I was paying
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Carlsbad offer?
The UPS Store #0001 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store located?
The UPS Store is located at 6965 El Camino Real, Ste 105, Carlsbad, CA 92009, USA inside Vons Shopping Center near Dove Library at Aviara & El Camino Real.
What are the operating hours for The UPS Store in Carlsbad?
The UPS Store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 12:00 PM to 5:00 PM. Hours may vary on holidays.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 12:00 PM to 5:00 PM, but hours may vary on holidays.
What payment methods are accepted at The UPS Store in Carlsbad?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store offer mailbox rental services?
Yes, they provide mailbox rental services for receiving mail and packages securely.
Can customers find professional printing services at The UPS Store Carlsbad?
Yes, The UPS Store offers professional printing and document finishing services including sign printing and marketing products.
Which nearby attractions can I visit before or after visiting The UPS Store?
You can visit Dove Library and the Vons Shopping Center, where The UPS Store is located, as convenient places to explore before or after your visit.
Are there any nearby travel services close to The UPS Store?
Yes, WORLD CLASS Travel by Invitation is a nearby travel service that customers might find useful when planning trips.
What other businesses are located near The UPS Store that customers might find helpful?
Nearby businesses include La Costa Dental Care, The Joint Chiropractic, and MyPoint Credit Union, which offer dental, chiropractic, and banking services respectively.