Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0001 in Carlsbad offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Vons Shopping Ctr (Near Dove Library) At Aviara & El Camino Real.
Details
- DeliveryNot available
Location
Hours
Reviews
4.0
263 reviews
5 stars
185
4 stars
10
3 stars3
2 stars
5
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service; while some customers praise the friendly and helpful staff, others report rude and dismissive behavior from employees.
Efficiency
Many customers appreciate the quick and efficient service, noting that transactions are handled promptly, although some express concerns about long wait times during busy periods.
Technology Issues
Several reviews highlight frustrations with the UPS app and online services, citing complications and errors that hinder the shipping process.
Store Environment
The store's atmosphere is described as friendly by some, but others report unprofessional behavior and a negative environment, particularly from certain staff members.
Service Consistency
There are significant discrepancies in service quality, with some customers having excellent experiences while others report consistently poor service.
- MMMaryAlexandraSep 2, 20251.0If I could find where to give UPS, in general, a review I would but this seems to be my only option since they don’t even come up on the BBB website. I’m so tired of these shipping companies rolling out tech that doesn’t work or is cumbersome. I have no need for a UPS account, but I have one for the one time every 10 years I need it. I need to have a delivery held at a location as I’ve had delivery attempts made and I’m not home. After spending an hour on this app, updating everything, I still can’t get the package held due to errors on the app (and I tried in browser as well), and/or that I apparently have to wait until I receive some code in the mail before I can update my address. And I don’t even know if that’s actually the problem. This app and process is cumbersome and unnecessarily complicated. This shouldn’t be this hard!
- JFJay FlowsAug 28, 20255.0The customer service was great all staff helped but Jackie was very informative of timing and why I was paying what I was paying
- KDKathy DevaneyAug 6, 20251.0I can only add to the negative reviews for those dropping off Amazon returns. The people who work here ignore you and are dismissive. I now travel the extra distance to Staples on Palomar Airport road when I have a return. Because of the way I was treated at this UPS store, I go to the UPS store near Lowes when I have a need for their services. They have excellent customer service there
- RRRICHARD RODRIGUEZJun 7, 20255.0Great service
- JNJohnny NguyenJun 3, 20254.0Handy place to return your Amazon orders. There is an Amazon self-service kiosk where you bag and tag your own returns, but the staff can help as well. I guess they also have other services like mailboxes for rent, notary, shipping of course. Staff are friendly enough.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Carlsbad offer?
The UPS Store #0001 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store located?
The UPS Store is located at 6965 El Camino Real, Ste 105, Carlsbad, CA 92009, USA inside Vons Shopping Center near Dove Library at Aviara & El Camino Real.
What are the operating hours for The UPS Store in Carlsbad?
The UPS Store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 12:00 PM to 5:00 PM. Hours may vary on holidays.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 12:00 PM to 5:00 PM, but hours may vary on holidays.
What payment methods are accepted at The UPS Store in Carlsbad?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store offer mailbox rental services?
Yes, they provide mailbox rental services for receiving mail and packages securely.
Can customers find professional printing services at The UPS Store Carlsbad?
Yes, The UPS Store offers professional printing and document finishing services including sign printing and marketing products.
Which nearby attractions can I visit before or after visiting The UPS Store?
You can visit Dove Library and the Vons Shopping Center, where The UPS Store is located, as convenient places to explore before or after your visit.
Are there any nearby travel services close to The UPS Store?
Yes, WORLD CLASS Travel by Invitation is a nearby travel service that customers might find useful when planning trips.
What other businesses are located near The UPS Store that customers might find helpful?
Nearby businesses include La Costa Dental Care, The Joint Chiropractic, and MyPoint Credit Union, which offer dental, chiropractic, and banking services respectively.