With a focus on the community of small businesses and consumers, Staples in Carlsbad, CA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Many customers praised the helpfulness and friendliness of the staff, particularly highlighting individual employees like Derek, Marsol, and Kat for their exceptional service.
Product Availability
Customers appreciated the store's well-stocked inventory and the ease of finding items, although some noted issues with pricing discrepancies.
Printing Services
The printing department received positive feedback for quick and efficient service, with specific mentions of staff members who provided excellent assistance.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude staff interactions and poor service in certain situations, particularly regarding Amazon returns and TSA PreCheck appointments.
RN
Robert Nakazawa
Feb 12, 2026
5.0
I recently visited Staples in Carlsbad California to purchase a HP 148A Laserjet cartridge. I received outstanding service from the Staples associate and would highly recommend this store.
EA
Elizabeth Aslagson
Feb 4, 2026
5.0
Wonderful customer service at the printing department.
Thank you!
CA
Casper Adams
Feb 4, 2026
5.0
Great and quick printing!
KS
Katherine Serrano-Fish
Dec 3, 2025
5.0
Derek is an awesome employee at Staples!. He is knowledgeable, helpful, funny, friendly, and helped us find exactly what we needed. We ended up buying two office chairs, one for my husband and one for my father-in-law. Derek was the best employee we could have hoped for! He made us feel great about our purchase, because we know we picked the best chairs for our needs. Go Derek and go Staples!!
BB
baliscotsurf
Dec 2, 2025
5.0
I purchased a very inexpensive laptop at Staples and Derek said they set them up. It only took till the next day or so and I am so happy w my new laptop. Derek the tek was so helpful and really took the time to explain exactly what was done even tho it was an inexpensive one. He wasn't a pushy salesman type n that was nice too. I would recommend this E Loker Staples.