United States Postal Service

3.2
15 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 34281 Doheny Park Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
34281 Doheny Park Rd, Capistrano Beach, CA
92624, United States

Hours

Reviews

3.2
15 reviews
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  • AS
    Alex Safavi
    Aug 12, 2025
    5.0
    Small local post office with a locals vibe. Great people, great service, clean facility.
  • DL
    Dawn de Leoon
    Aug 12, 2025
    5.0
    Wonderful staff that were not only friendly but outright happy. Makes me want to stop in just to say “hi”. Was here at 2:30 pm- no wait. 🙏
  • PH
    Patricia Happy
    May 10, 2024
    5.0
    My husband walked in here today to mail a chef’s knife that he had purchased to my brother. The guy at the counter could not have been more patient and kind in helping him from selecting a box to finding the cheapest way to get it there. The staff in this little office are the absolute best. Always friendly and helpful whenever I go.
  • MM
    M.G.
    Oct 9, 2019
    1.0
    They lost a package worth 200 and when I asked them to help they said they couldn't because I didn't have a tracking number. But I was never given a tracking number or receipt and it was a prepaid label. Instead of at least trying to help they just said no and told me it wasn't their problem that they didn't give me a tracking number or receipt or the fact they misplaced my package. I got online to their site and see they could have looked up the package without the tracking number simply using the address I sent it to. And their management team ended up helping me. So note to self: customer service is lacking, overall corporation higher up is willing to help. I work in customer service too for a big corporation and fyi, even if you specifically can't help in that moment at least SUGGEST an inquiry form or a person higher up to help. It's not on me that you misplaced my package and didn't give me a receipt. That's on you. So thank you USPS corporation and thanks for nothing this particular store.
  • BJ
    Bree Juola
    Jun 26, 2017
    1.0
    Their employees are nice at times, however this isn't the case. When I was told the package I sent out over a week ago suppose to arrive in Pennsylvania on the twentieth. It's just arriving there today. Thank god I keep in contact with my client about this problem. I make handmade plush dolls and do commissions, and getting the package to the customer on the day it's suppose to be on along with giving them the tracking number in case a problem like this ever happens. Plus I've tried doing their survey site it won't work for beans. And my family wondered why I go to San Clemente, at least they know what their doing over there instant of this lazy snails pace they call a post office.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.