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Visit your local Post Office™ at 8201 Canoga Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
I rarely write reviews but I think this experience is noteworthy. When I first moved to West Hills almost a year ago, some of my packages got held up at this location, and I will be the first to say the vibe, attitude, and overall customer experience were lackluster to say the least. This morning I got a notification that a package was held at this location rather than my neighborhood West Hills office, and when I tell you I was dreading going to pick it up, it’s not an over-exaggeration. Then I walked in, and it felt like I was at a completely different post office. The vibe was kind, the attitudes were friendly, and the overall experience was super helpful. I don’t know who or what turned this location around, but they definitely deserve a raise. And a special thank you to Roger for going above and beyond today. I thought this package was lost for good, but it’s clear that not all heroes wear capes!
LH
Leeda Habibi
Nov 5, 2025
1.0
One of the Worst post office ever. I called about 10x and no one seems to be around to answer the call. My package has been going to Santa Clarita and here for the past 3days.
NG
N GV
Oct 3, 2025
1.0
Ben is very rude and not friendly person. Doesn’t want listen to
customer! Interrupt them and sending to supervisor.
DA
Dmitry A
Sep 21, 2025
5.0
Fast and Efficient Service!
I was pleasantly surprised by how quickly I was able to get in and out of the Ago Park post office. No long lines, no waiting—just a smooth, efficient experience. I was able to mail my package in less than five minutes. Definitely a huge improvement compared to the usual long waits! Highly recommend this location if you’re in a rush.
JB
Justin Bonney
Aug 5, 2025
1.0
I rarely leave reviews, but today’s experience at USPS left me speechless—and not in a good way.
I walked into the post office fully prepared, as someone who spends nearly $1,000 a month on USPS services through EDDM and Priority Mail. I had one simple question about measuring and weighing an item, and instead of getting even a baseline level of customer service, I was met with pure indifference.
Ben, the employee who helped me, could not stop glancing at his watch like it was a countdown to his escape. His body language screamed, “I don’t care.” He looked so uncomfortable and distracted, I honestly thought he either had to use the bathroom or had mentally clocked out 30 minutes before his shift was over.
I had a package I was trying to ship back via ground, and I asked what it would cost. Before I could even finish my sentence, he cut me off and said, “Well, you have to put a label on it first or write on it.” I told him I had a marker ready and just wanted to know what it would cost.
Instead of helping, he started making grunts behind his mask, lifting his hand to check his watch every five seconds, and clearly acting like I was keeping him from something more important.
He finally put it on the scale and said it would start at $28 and change and go up. I said, “Okay, great. So what’s next?” and he replied, “Well, then I have to measure it.”
I looked at him and said, “I can see you’re clearly disturbed. Is something going on?” He answered, “The guy’s going to close the door,” and I told him that was fine. But it was obvious he wanted me gone more than he wanted to help.
So I left. I decided people like him are not worth my time. I’ll take my business to UPS.
This is exactly why USPS continues to lose ground. In the private sector, someone like Ben wouldn’t last a week. But because USPS is a protected government-run operation, accountability is nonexistent, and customer experience is treated like an afterthought—if it’s even considered at all.
USPS, you are on life support for a reason. Encounters like this are exactly why people cheer on your eventual downfall. Shape up or step aside for those who understand that serving the public is a responsibility, not an inconvenience.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service location at 8201 Canoga Ave?
You can send mail and packages, get money orders, use Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services?
Most passport services require scheduling an appointment online, though limited walk-in hours are offered at select locations.
What are the operating hours of this Post Office?
The location is open Monday to Friday from 10:00 AM to 5:00 PM, Saturday from 10:00 AM to 3:00 PM, and closed on Sundays.
Can I rent a PO Box at this location and how?
Yes, you can reserve a PO Box online or in person by providing two valid IDs and completing an application form.
Is there 24/7 access to PO Boxes after regular lobby hours?
Most USPS locations offer 24/7 lobby access to PO Boxes; however, specific hours may vary, so check with this Post Office.
What nearby stores or services can I visit after mailing my packages?
Nearby places such as The Sea Store (pet supply), China Express and Big Mama's & Papa's Pizzeria (restaurants), and Papa Mac's Liquor are convenient for shopping or dining after your visit.
Is there nearby transportation or limo services to help me get to this Post Office?
Yes, B&W Limos Inc. provides limo and airport shuttle services nearby, facilitating easy transportation to and from the Post Office.
Are there any automotive repair shops close to the United States Postal Service at Canoga Ave?
Multiple automotive services such as Brake and Tire, Silver City Tire & Service, Class N Color Auto Collision, and Napa Auto Parts are located nearby for your vehicle needs.
Where can I find gift cards or money order services at this Post Office location?
This Post Office offers gift cards and money order services, which you can inquire about during your visit at 8201 Canoga Ave.