FedEx Ship Center

3.6
308 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Canoga Park, CA when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
21300 Vanowen St, Canoga Park, CA
91303, United States

Hours

Reviews

3.6
308 reviews
5 stars
161
4 stars
32
3 stars
20
2 stars
15
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, dismissive, and unhelpful.

Delivery Issues

Many customers reported consistent problems with package deliveries, including false delivery attempts and packages not being delivered at all.

Efficiency

Some customers appreciated the fast service and efficiency at the location, noting quick in-and-out experiences.

Staff Attitude

Several reviews mentioned a lack of friendliness and professionalism among staff, contributing to a negative customer experience.

Training Needs

There were calls for better training for staff to improve customer interactions and service quality.
  • NN
    Naty
    Oct 7, 2025
    1.0
    As others have stated poor customer service! No welcome and no goodbye. Just a you are all set. The Hispanic one at the middle cashier on Oct. 7th, 2025 seems to enjoy his job a lot 🙄.
  • AR
    Alyssa Roberts
    Sep 2, 2025
    1.0
    This review is specifically for the driver Eduardo. I receive FedEx packages multiple times per week for work. I always have tracking information so that I can see when to expect incoming FedEx packages, so the delivering driver is always stated. If I have Jesus as a delivery person, I know my package will get to my door (thank you, Jesus!). I've seen a couple other drivers that also deliver to me, but Jesus is just the most frequent so his name is being mentioned. Now, Eduardo? Forget it. I see his name and I know my package is not arriving. It's like he does not even try to deliver. He just sees an apartment complex and keeps on driving by. Not once has he ever delivered my packages to me or TRIED to. I live in an apartment complex and if he has trouble locating me, there is a call box or a leasing office and he makes no attempts. Simply just does not deliver my package. Amazon leaves everything at my door, UPS leaves packages at my door, and every other driver at FedEx other than Eduardo leaves packages at my door. So, I do not believe it is an access issue. I believe it is a lazy worker issue. And every time Eduardo does not want to do his job, I am unable to do mine. Maybe FedEx can give me his information so I can direct bill him for the income he costs me every time he makes the choice to be lazy and not deliver my packages for work. Ridiculous. I'd also like to mention - I work from home. I can hear if someone knocks on my door and attempts to deliver. Never a knock, door note, call, nothing.
  • RT
    Roland Martin Tomas
    Aug 26, 2025
    5.0
    Fast service.
  • MC
    Mario Corona
    Aug 16, 2025
    2.0
    Train your personal better . There sooooo slow Zero sense of urgency
  • AD
    Armando Duran
    Aug 8, 2025
    1.0
    They don't try to deliver your package. They are probably some of the worst at trying to deliver. Absolutely horrible service.

Frequently Asked Questions About FedEx Ship Center

What services does FedEx Ship Center in Canoga Park offer?

FedEx Ship Center offers packing supplies, boxes, FedEx expedited, standard, and economy shipping services including FedEx Priority Overnight, Standard Overnight, 2Day, Economy Saver, Ground, International, and Express Freight.

What are the operating hours of FedEx Ship Center in Canoga Park?

The FedEx Ship Center is open Monday through Friday from 8:30 AM to 7:00 PM, Saturdays from 8:30 AM to 5:00 PM, and closed on Sundays.