The UPS Store

3.9
119 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1949 in Campbell offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Kirkwood Shopping Ctr @ San Tomas Aquino & W Campbell Near Nob Hill.

Details

  • DeliveryNot available

Location

The UPS Store
1608 W Campbell Ave, Campbell, CA
95008, United States

Hours

Reviews

3.9
119 reviews
5 stars
82
4 stars
4
3 stars
0
2 stars
2
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some staff are praised for being friendly and efficient, while others are criticized for being rude and unhelpful.

Pricing Issues

Customers expressed dissatisfaction with high prices for services, particularly for printing and notary services, feeling they were overcharged.

Service Efficiency

Many customers reported quick and efficient service for shipping and returns, although there were complaints about mistakes and lack of accountability.

Staff Competence

Several reviews highlighted the lack of knowledge among staff regarding services like live scans and shipping processes, leading to customer frustration.

Location Convenience

The store's location is considered convenient, but issues with parking and accessibility were noted by some customers.
  • AM
    Andrew Moffatt
    5 days ago
    1.0
    My boxes arrived crushed with their contents shattered. Why are we paying such sky high prices just to have our packages destroyed en route? I can destroy them myself for free.
  • CB
    Claudia Gazal Batiz
    Nov 10, 2025
    5.0
    La Notaria Wendy Ramirez es una de las personas más amables y profesionales que he conocido. Cualquier documento que necesiten llevar ante un notario no duden en llevárselo a ella. ¡Muchas Gracias por la ayuda y por el excelente servicio brindado!
  • DS
    Diana S.C.
    Nov 3, 2025
    5.0
    My favorite UPS store. I’m usually in and out within a minute or so, unless it’s peak hours after work when there’s a bit of a line. I’ve only ever had friendly and efficient customer service here.
  • AK
    Anna K
    Oct 13, 2025
    1.0
    Wrong address and takes a long time to get service when you get to the right one. They don’t make the self service section very obvious either.
  • IO
    Isaac Odman
    Sep 13, 2025
    1.0
    I will never set foot in this UPS Store again. This location is a complete rip-off. I understand that UPS Stores are privately owned and that you are allowed to charge customers to print a shipping label. However, charging $6 for a single-page shipping label is outrageous and unacceptable. This is not just overcharging — it feels like taking advantage of customers. I will be reporting this store (#1949) to UPS corporate to inform them of the unethical pricing practices occurring here.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Campbell offer?

The UPS Store #1949 in Campbell offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, and small business services.