United States Postal Service

2.6
38 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1141 Capuchino Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1141 Capuchino Ave, Burlingame, CA
94010, United States

Hours

Reviews

2.6
38 reviews
5 stars
13
4 stars
2
3 stars
1
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1 star
20
  • AB
    Alessio Bellisomi
    Oct 31, 2025
    5.0
    I rarely leave feedback on social media, but Melissa, the clerk who helped me today, was so outstandingly helpful that I felt compelled to. Her positive spirit is truly contagious.
  • GR
    Giovanni Rovegno
    Dec 28, 2021
    1.0
    Made an appointment to get our passports. My wife and 2 young boys drove an hour because it was the only appointment we could get. We were turned around because we had a photo appointment not a passport appointment.(made this appt from the passport section of usps site) So we show up to this appointment and are told it was for shipping after making it in person for passports. So we rescheduled again making 3 appointments 12:00 12:15 12:30. We have everything in order and show up for our appointment and the person with the 11:45 appt is behind us in line. So we wait and wait and at 12:30 have still not been helped when 2 more people show up with appointments and the teller starts helping them and trying to get us to come back at a different time so we have to show him our Confirmation and prove that we had an appointment we get all Our pictures taken and get to the front and he says I have filled out the wrong form because I have cause I have a passport already So I fill out the new form and turn it all in and pay for it all to be expedited. Then I get my passport back in the mail saying that I need to reapply with the form I originally filled out. And even with the expedation wi have to reschedule our nonrefundable trip because usps can't do there job correctly!
  • AM
    AJ MB
    May 11, 2021
    5.0
    The workers are doing their best, and I've found them to be very helpful. You'll have a good experience if you're patient.
  • FM
    Fredrick Morin
    Jan 14, 2021
    3.0
    No organization, very long lines. The place is made out of trash by itself. Very loud if you want to leave nearby.
  • FK
    Faith Keza
    Aug 6, 2014
    1.0
    You will be lucky if they actually deliver your package. Its been a week since their online system said my package was delivered and it is still not with me.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.