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Brand Certified

United States Postal Service

2.6
(40 reviews)

Business Details

1141 Capuchino Ave, Burlingame, CA
94010, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1141 Capuchino Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1141 Capuchino Ave, Burlingame, CA
94010, United States

Hours

Reviews

2.6
40 reviews
5 stars
13
4 stars
2
3 stars
1
2 stars
2
1 star
22
  • DB
    Diane bettencourt
    Dec 26, 2025
    1.0
    Rude older female who is usually at the front. Makes fun ( has laughed) and has stated she is too busy to help.
  • VS
    Vadim Saroka
    Dec 8, 2025
    1.0
    This is only the second 1-star review I’ve ever written in my life, but I feel I have to warn others. I’ve tried using this USPS location about 4–5 times over the last four years, and not a single attempt has been successful. Whenever I return an Amazon package, I reuse the original box or plastic bag—remove the old label, attach the new one, and that’s it. Every other USPS location accepts it without any issue. But at this location, the same lady always refuses to take it, telling me the package is “not secure” and that I need to buy a box or an envelope. Funny thing is, when I take the exact same package to another USPS office, they accept it immediately, and I’ve never had a return go missing. I tolerated the previous failed visits, but today was the last straw. My success rate at this location is literally 0%. Even my wife had issues here—she managed to get a package accepted only about 30% of the time. If you need to ship or return anything, I strongly suggest driving a little farther to a different USPS location. At least there, your package will be accepted on the first try. I’m never coming back here again.
  • AB
    Alessio Bellisomi
    Oct 31, 2025
    5.0
    I rarely leave feedback on social media, but Melissa, the clerk who helped me today, was so outstandingly helpful that I felt compelled to. Her positive spirit is truly contagious.
  • AS
    Alex Schönherr
    Aug 15, 2021
    5.0
    Really friendly service! My favorite post office.
  • ML
    Marcia Leonhardt
    Jul 31, 2018
    4.0
    I have always had friendly service here. The employees have many duties besides serving the front end customers. Have a little patience and understanding!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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