Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2354 in Burlingame offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - At Park And Primrose, Across The Street From Citibank.
Details
- DeliveryNot available
Location
Hours
Reviews
4.4
184 reviews
5 stars
150
4 stars
7
3 stars2
2 stars2
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with various services.
Efficiency
The store is frequently noted for its quick and efficient service, even during busy times.
Mixed Experiences with Management
While many reviews highlight positive interactions with staff, there are several complaints regarding the manager's professionalism and customer service.
Service Quality
Customers appreciated the quality of services provided, including printing, shipping, and notary services, although some expressed dissatisfaction with specific pricing and service issues.
- EREmily Rivas3 days ago5.0I am writing to share feedback regarding my recent experiences at your locations. I want to recommend the service I received at the Howard location in Burlingame. The representative there was incredibly helpful after a previous error occurred at the Westborough location in South San Francisco. At the Westborough store, the representative failed to process my return correctly, resulting in the package being shipped back to me instead of the vendor. This lack of attention to detail is concerning, as customers often ship valuable items. I believe it is essential for all representatives to be thorough and careful when handling shipments to ensure a reliable customer experience. I appreciate the excellent service provided at the Burlingame location to resolve this matter. Emily
- LLLucy Lozano5 days ago5.0This UPS store has wonderful customer service. Sruthie (I hope I spelled it right) is always so helpful and friendly. She always is willing to offer a helping hand with a smile. She's the best. She makes Amazjn returns easy. Thank you!!!
- ZCZarrina CaplanDec 30, 20255.0Professional and knowledgeable staff with a welcoming and friendly demeanor
- ACAndrea CohnDec 10, 20255.0Shruti at Burlingame UPS store was so helpful, knowledgeable and efficient. She assisted me with my job and I left satisfied with the quality and the cost. Thank you Shruti!
- NTNilgun TasdemirNov 25, 20255.0Always fast, efficient and exceptional service at this UPS store. Very helpful and friendly associates. I would like to give a big shoutout to Merce for her exceptional service and care. She really went above and beyond to help me out in the store today so I could avoid coming back on a busy work day when parking was tough to find. This is the second time she went above and beyond to help me. First time was a couple weeks ago when I was shipping medication to my friend. I asked for the cheapest shipping option and Merce processed my request. Then I got worried whether my package would get there for sure as intended with the weekend coming up shortly after. She explained to me that it could not be guaranteed so delivery might happen on Monday, which would mean my friend would be without medication for a couple of days. So I changed my mind and asked if she could help upgrade my order to the faster option. Although she had just finished processing my order and there was a long line of people behind me, she helped me upgrade with no signs of frustration in her face, which made me feel less bad about taking more time with my order. She processed it and gave me my receipt with a smile on her face. Today was no different. She could have easily said no she couldn't help me and have me come back. It warmed my heart, put a smile on my face and made me very grateful during this week of Thanksgiving and made my day. Always a pleasure to come to this store and be helped out by wonderful associates. Thank you, Merce!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Burlingame offer?
The UPS Store #2354 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.
What are the operating hours of The UPS Store on weekdays?
The store is open from 8:00 AM to 6:00 PM Monday through Friday.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM, but hours may vary on holidays.
Does The UPS Store offer mailbox rental services?
Yes, mailbox rental services are available for all your mail and packages needs.
Which payment options are accepted at The UPS Store?
They accept American Express, Visa, MasterCard, Apple Pay, Android Pay, and Samsung Pay.
Where is The UPS Store located in Burlingame?
The store is located at 1325 Howard Ave, Burlingame, CA 94010, across the street from Citibank at Park and Primrose.
Can I find fitness centers near The UPS Store?
Yes, Barry's Bootcamp, Gold Medal Family Center, and Barefit gyms are nearby and great options for a workout before or after your visit.
Are there any pet care services close to The UPS Store?
Eli & Me Pet Care, a pet boarding service, is located nearby and can be convenient if you need pet care while visiting the store.
What professional services are available near The UPS Store?
Nearby professional services include BCNS - Bolivar Concierge Notary Services and Leone Law Firm, which might be helpful for legal or notary needs.
Does The UPS Store provide any special offers?
Yes, you can save big by checking out their special offers and coupons available on their website.