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The UPS Store

4.0
(122 reviews)

Business Details

4400 W Riverside Dr, Burbank, CA
91505, United States
(818) 506-4388
https://locations.theupsstore.com/ca/burbank/4400-w-riverside-dr

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2500 in Burbank offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Former Cinema Secrets Location / Next To Lemonade.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
4400 W Riverside Dr, Burbank, CA
91505, United States

Hours

Monday8:30 AM - 6:30 PM
Tuesday8:30 AM - 6:30 PM
Wednesday8:30 AM - 6:30 PM
Thursday8:30 AM - 6:30 PM
Friday8:30 AM - 6:30 PM
Saturday9:00 AM - 5:00 PM
Sunday10:00 AM - 3:00 PM
4/5/2026Closed
5/10/2026Closed
5/25/2026Closed
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

4.0
122 reviews
5 stars
85
4 stars
5
3 stars
5
2 stars
1
1 star
26
  • NZ
    Nicholas Zozaya
    Apr 19, 2026
    5.0
    Staff is professional, service is great.
  • KA
    Kalen Aradia
    Apr 18, 2026
    5.0
    This UPS store has such incredible customer service. Every employee I've met has gone above and beyond. I want to particularly highlight Sean T's support!
  • JW
    Jennifer WJ
    Apr 1, 2026
    5.0
    Nicest kind counter employees, always working so fast too!
  • SP
    Shakes P.
    Mar 25, 2026
    2.0
    Agree with the negative reviews on here. I've been with them for years when Ron was in charge. That personable and professional time is long gone. This new management and staff are rude and clueless at times, acting like some don't want to be there, and immediately defensive making the customer feel like they're doing us a favor. One time I had a box delivery and the staff member was throwing it back-and-forth between his hands as if it were a basketball. I'm giving two stars and not one since one of the "og's," Lex, has maintained that chummy, personable, and professional atmosphere I knew prior to the new location. They're lucky to have him. The Starbucks across the street has some of the best staff in the area.
  • BH
    Brandy H
    Mar 15, 2026
    5.0
    Came to UPS today to grab a shipping box for a very large item that I needed to return to Amazon. Steve went above and beyond to help me find the right packing while staying at my desired price point. He even helped me carry my package to my car. He was so kind and pleasant the entire time and didn't make me feel like I was a nuisance (it was closing time). Thank you so much Steve! I am so grateful and I will definitely be back to this location in the future.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2500 in Burbank offer?

The UPS Store #2500 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and more.

Brand Certified Facts from The UPS Store

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Certified April 26, 2026Yext Knowledge Graph
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