Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2140 N Hollywood Way to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback on customer service is mixed; while some staff members are praised for being friendly and helpful, others are criticized for being rude and unprofessional.
Efficiency
Many customers appreciate the fast service and efficiency at this location, although some report slow service and long wait times during busy hours.
Package Handling
There are numerous complaints about lost or mishandled packages, with some customers expressing frustration over the lack of accountability and communication regarding their mail.
Staff Professionalism
While some employees are noted for their professionalism and willingness to assist, others, particularly Vince, have received negative feedback for unprofessional behavior.
Facility Condition
The post office is generally described as clean and well-maintained, with ample parking available.
AC
Alex Carrero
2 days ago
1.0
Horrible service Horrible real nasty attitude
ER
Ethan Redick
Jan 2, 2026
1.0
Vince that works at this location is the most unprofessional worker l've ever met. He refused to help me with a package that was lost that contained a gift for my mother. He would not check in the computer, and walked away to “help” other customers multiple times. He is very unsuited for this position and if you have a package containing anything of sentiment, l'a make sure Vince from the Burbank USPS does not lay a finger on it.
GR
Gregory Ryan
Dec 10, 2025
5.0
This postal station is really good- the staff is very efficient
RB
Rita Boccuzzi
Dec 10, 2025
5.0
I’ve always had a good experience every time I’ve gone in professional, courteous, fast service
AB
Adam Bin
Dec 4, 2025
3.0
They are alright. Little slow but things got done.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 2140 N Hollywood Way offer?
They offer mailing and shipping services, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo. You should complete and print your application form before applying.
Do I need an appointment for passport services at this location?
Most Post Offices have set hours for passport services and require scheduling an appointment online. Limited walk-in passport hours may be available at select locations.
How much does it cost to get a passport photo at this Post Office?
The current fee for a passport photo at USPS is $15.
Are PO Boxes available at this Post Office and how can I get one?
Yes, PO Boxes are available. You can search and reserve one online or apply in person at the Post Office with two valid IDs and your completed application.
What are the operating hours for this Post Office?
Monday to Friday, 9:00 AM to 6:30 PM; Saturday 9:00 AM to 3:00 PM; closed on Sunday.
Can I access my PO Box at any hour?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with the local Post Office for exact times.
What nearby places can I visit along with the United States Postal Service at 2140 N Hollywood Way?
Nearby you can find Propcart (software development), Law Offices of Theida Salazar (legal services), and Dawlin Photography (event photography), among others, which might be useful for business or personal needs.
How can the proximity to Healthcare Partners Urgent Care and Providence Saint Joseph Urgent Care benefit customers?
Customers can conveniently access urgent medical care or health services nearby before or after visiting the Post Office.
Are there any nearby places offering professional photography services?
Yes, Dawlin Photography, A Square Dot, Band Pro Film & Digital, 16x9 Inc, and Loyal Studios offer event and professional photography services close to the Post Office, which might be helpful for events or documentation needs.