United States Postal Service

3.6
90 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 135 E Olive Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
135 E Olive Ave, Burbank, CA
91502, United States

Hours

Reviews

3.6
90 reviews
5 stars
52
4 stars
5
3 stars
4
2 stars
6
1 star
23
  • EG
    Ernest Petros (Giovanni)
    Dec 15, 2025
    5.0
    Have been coming here for 3 years now. Jerry, Tuan and Roberta are just fantastic… very grateful.
  • NA
    Naha Armády
    Nov 23, 2025
    5.0
    The best post office in LA, most efficient, always parking, rarely a line, stocked supplies, and beautiful original architecture and PO boxes. I drive out of my way to go there.
  • AA
    Alegriarn
    Nov 8, 2025
    5.0
    Great customer service. It’s been one of the best post office I ever been.
  • RJ
    Richard Johnston
    Oct 28, 2025
    1.0
    The Burbank Main Post Office on Olive, untouched since its 1930s remodel, feels like stepping into a confused Spanish/Mediterranean building frozen in time. One street-facing room is preserved as a dusty shrine to postal history. Service is slow but expected in sleepy Burbank. Functionality takes a backseat to nostalgia. You'll be lucky if anything works beyond the counter. This relic deserves restoration, not neglect.
  • PN
    P N
    Oct 1, 2025
    1.0
    I decided to give it a try despise the terrible reviews about this place but I have to agree with them. The customer service is awful. The Asian guy that works there is super entitled, called a lady Sir, and was lecturing me about how to send a package. Repeated himself 100 times in a condescending tone. I’m a customer, and would like to be talked respectfully. I really think this place would benefit on a brush up class on customer service. Yes perhaps he was trying to explain how things are need to be shipped. But don’t talk to me like I’m a child, or raise your tone. Very disappointing experience. Will go to the Glendale one next time.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.