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The UPS Store

4.4
(222 reviews)

Business Details

221 N Third St, Burbank, CA
91502, United States
(818) 842-5200
https://locations.theupsstore.com/ca/burbank/221-n-third-st

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5817 in Burbank offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Nw Corner Of Third And Orange Grove.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomNot available

Location

The UPS Store
221 N Third St, Burbank, CA
91502, United States

Hours

Reviews

4.4
222 reviews
5 stars
187
4 stars
3
3 stars
2
2 stars
4
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Employees are frequently praised for their helpfulness, kindness, and professionalism, with specific mentions of Chelsea, Darius, and Leila as standout staff.

Efficiency

Many customers noted quick service and efficient handling of tasks such as notary services and package shipping.

Mixed Experiences

While most reviews are positive, there are mentions of poor service from some employees and issues with management, indicating inconsistency in staff performance.

Store Environment

The store is described as welcoming and pleasant, although some customers reported long lines and limited parking.
  • SP
    Silvia Pompei
    Jan 17, 2026
    5.0
    This is the place to go when you need things done right — and kindly. From the moment I walked in, Chelsea created a calm, welcoming experience. She invited me to sit, patiently guided me through printing, notarizing, scanning, and emailing, and made sure everything was done thoroughly and correctly without ever rushing. What could have been stressful felt easy and even pleasant. By far one of the best experiences I’ve had at a print shop — truly exceptional service.
  • CC
    coolazn1997
    Jan 3, 2026
    5.0
    Chelsea was so thorough and diligent in supporting our experience in completing our notary for our documents.
  • EE
    Erik
    Dec 30, 2025
    5.0
    Erik helped me with my shipments and was very helpful. Definitely recommend this store!
  • TN
    Taiyo Nakao
    Dec 26, 2025
    5.0
    Although I walked into the UPS not knowing what to do and I was anxiously holding my box in line, the employee named Henry helped me out extensively throughout the process, melting this anxiety away. He was nice, in a way that made him easy to talk to, he was understanding, making me feel like I wasn’t stupid for not knowing what to do, and he was most importantly confident in his own skills and knowledge there. I feel as though I wouldn’t have had such a great experience here without Henry’s assistance, making the whole process fast and easy to understand.
  • AW
    austyn ward
    Dec 16, 2025
    5.0
    The best UPS store!! If I ever need to come to a UPS store, I go out of my way to come here!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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