Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5817 in Burbank offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Nw Corner Of Third And Orange Grove.
Details
- DeliveryNot available
- [Free/Paid] wi-fiNot available
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
4.4
216 reviews
5 stars
181
4 stars3
3 stars2
2 stars
4
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Chelsea, Darius, and Leila.
Management Issues
Some reviews highlighted concerns about management and employee training, indicating a decline in service quality and confusion among newer staff.
Notary Services
The notary services received positive feedback, particularly for the quick and professional assistance provided by employees like Leila and Chelsea.
Overall Experience
While many customers had great experiences, there were notable complaints about package handling and service delays, suggesting inconsistency in service quality.
- DHDaniel HarmsNov 3, 20251.0Long lines. Limited parking. Always internet issues impacting amazon returns. Yikes!!
- RMRomina MoradianOct 31, 20251.0Horrible Employees. I was waiting outside the store until 8:05am and an employee came and walked to the door casually. When asked what time do they open, he said, "I DONT KNOW". He was extremely rude and just walked in without ever acknowledging me. Very Rude
- MGMohit GautamOct 14, 20251.0A horrible experience! I was to receive a package from the UPS store here in Burbank but the employee at the store, upon arrival, told me that my package had already been picked up. I asked him how that was possible and he said that some guy came in with my “information” and he just handed it to him! The employee didn’t even ask for ID which is company policy. I’m now in a terrible situation trying to rectify receiving my items and filing a police report for this theft. Manager, Darius was nowhere to be found as well as he just let his employee who clearly didn’t know what to do handle this situation.
- TSTracylyn SorensenOct 12, 20255.0Came to this location after the other Burbank location said that they had no notary today OR tomorrow! Erik and Nikaela were so friendly, helpful and quick! Erik notarized my document for me swiftly even though I came in 10 minutes before closing. I will definitely be using this specific UPS location for future business needs. Thank you
- PDPeter DiBiasioSep 23, 20255.0Everyone I've interacted with at this location has been helpful and efficient, but yesterday an employee named Henry helped me out. I was shipping a box to my daughter in Colorado. The guy took the time to make the transaction better when I was (admittedly) unprepared. And he was super polite & kind while doing it. Writing now to say Henry deserves a raise!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5817 in Burbank offer?
The UPS Store #5817 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing services.
What are the operating hours of The UPS Store #5817 during weekdays?
The store is open Monday through Friday from 8:00 AM to 7:00 PM.
Is The UPS Store #5817 open on Sundays?
Yes, the store is open on Sundays from 11:00 AM to 4:00 PM. Hours may vary on holidays.
Where is The UPS Store #5817 located in Burbank?
It is located at 221 N Third St, Burbank, CA 91502, on the northwest corner of Third and Orange Grove.
Which payment methods are accepted at The UPS Store #5817?
The store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #5817 provide mailbox rental services?
Yes, mailbox rental services are available for all your mail and packages.
Can customers find shredding services nearby The UPS Store #5817?
Yes, Shred Nations, a shredding service provider, is located nearby and offers business shredding services.
Are there IT or telecommunications service providers near The UPS Store #5817?
Yes, Stardom Corporate, offering telecommunications and IT services, is located nearby.
What local government or public services are near The UPS Store #5817 in Burbank?
Nearby are Burbank City Jail, Burbank Police Department, and Burbank Police Officers Association, which could be relevant for official document-related needs.
Does The UPS Store #5817 offer services in Spanish?
Yes, Spanish is spoken at the store to assist Spanish-speaking customers.